Bay Alarm MedicalReviews of bayalarmmedical.com

Anitia helped me to set up some emergency check-in contacts with my neighbors. She answered my questions and set up the current list of neighbors and phone numbers to report to them in case I have an emergency without being able to advise you. Thank you very much for your support.

Chris did an excellent job.

Excellent service

The SOS micro is easy to charge/recharge, and upon testing the SOS button for the first time, I found the AVA (automatic virtual assistant) voice was loud enough to hear easily, and it connected me to a dispatcher quickly on request. It and the dispatcher knew who I was without my having to identify myself. It was easy to hear the dispatcher, too (I am slightly hard-of-hearing) and she was very polite when I said it was just a test. As for the website, it was mostly easy to fill in the necessary contact info except when I got to my emergency contact person- I could not get a phone number to go into the space for it. (I called cust svc. and they put it in for me) Also, where you enter locations of lockboxes, etc. it would be better if you could put in more than 50 characters in the provided space. How about 100? Anyway, I am wearing the device as a watch because I have a pacemaker. It is comfortable and lightweight.

Natasha was a great . She was a great customer service Her help was really appreciated.

Amnesia was very patient and helpful solving our problem.

Your agent Roy was extremely helpful in assisting me to make a transition to a temporary location for my Bay Alarm services. He was clear in explaining what I did not understand at first, patient & thoughtful in giving me directions. You are very fortunate to have such a competent and considerate employee.

Had a very good experience. She was patient and kind.