Darryl F.
Had a question about billing and credit…
Had a question about billing and credit card update. Issues addressed quickly and professionally.

Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Hospital & Emergency · IRVINE, California
Excellent

Hospital & Emergency · San Clemente, California
Excellent

Hospital & Emergency · Anaheim, California
Excellent
Hospital & Emergency · San Francisco, California
Excellent
Showing 2,454 reviews with 5 stars · Clear filters
Darryl F.
Had a question about billing and credit card update. Issues addressed quickly and professionally.
Debra M.
Called to test the devices and received excellent service. The agent, Mary, was extremely knowledgeable, patient and polite.
Renee K.
I have 2 elderly parents and use Bay Alarm on both.
Donna R.
I am always happy with the assistance from the staff when I have questions. We have used two types of monitoring. First the base with the landline. But as my mom became more confused we went with the SOS watch and it is just a wonderful tool to help ease our minds when we can't be with her to be able to track her location.
Pam of Green V.
In every way BayAlarmMwdical has exceeded my expectations! From order pre- delivery information form, to SIMPLICITY of set up, to ease of use, to ability to travel coast to coast with Bay coverage (even when I go for a walk, my wearable is with me!), to knowledgeable customer service assistance, every professional I have interacted with has been outstanding!!!!! The peace of mind I am already experiencing can not be overstated!!! Thank you so very, very much Bay Alarm Medical!!!!!
J. M.
Ben helped to get me as the account owner per my mom's consent. He provided a great help.
Marlaine H.
We have been very pleased with the service provided for to of our family members. I have recommended Bay Alarm Medical to several friends. They not only monitor the system for emergencies they monitor it to make sure everything is always in working order and remind us when a test of the system is needed.
Merry M.
The instructions were clear, but I called to just make sure I had everything completed correctly. Jasmine was friendly, professional and so helpful.