Bay Alarm MedicalReviews of bayalarmmedical.com

My experience with Bay Alarm has been excellent so far. They have been responsive during the testing phase and ensuring my Dad has the correct product. He has not needed to use it yet, but the testing has gone really well. I feel like he is in good hands should there be a fall.

Cheaper than other company’s but also has some better features like fall detection. Customer service is so nice and helpful. Glad I went with this company.

CSR person was very pleasant, patient, knowledgeable & helpful. The young lady that I spoke with was exceptional in helping me solve some neglected responsibilities. A GREAT employee. You are truly lucky to have her onboard.

The person was very helpful

Helpful, understood and resolved the issues quickly and courteously. Very patient and friendly service again from this company.

Great guidance selecting system needs Excellent response to monthly testing Love the opportunity for multiple satellite wall mounted alarm buttons in case of emergency in any internal rooms

My mother's Bay Alarm device was not working. Able at customer service was extremely helpful. He had me try several solutions, he talked me through every step, and explained how and why we were trying different things. At one point he put me on hold to research the landline provider my mother has and the modem to see if they were an issue. After 45 mins I asked if there was a different device and he said we could go with a wireless/cell phone device. Which we did. Able was so patient as I asked questions and I repeated directions back to him. A company with good customer service personnel and a good product are my reasons for choosing a company. Bay Alarm has some of the best customer service personnel .

Rep took the to explain my issue.