Bay Alarm MedicalReviews of bayalarmmedical.com

The sales representative was very helpful and knowledgeable, he was professional and knows how to make customers feel comfortable to ask questions

Everyone I have spoken to has been very helpful. The gentleman that I spoke with today assisted me in making changes to my account and giving me details about the alert that occurred last week.

It was quick, thorough, and complete. More importantly I could understand the person I was dealing with.

I love Bay Alarm. They have saved my mom's life once and also helped her a couple times when she fell. Tonight Abel helped me and was very polite and friendly, very informative and answered all my questions, he helped me resolve my mother's issues with her necklace device, she has had same device for about a 2 and and a half close to 3 years and started having battery run down every few hours instead of couple days. Abel looked into the matter and decided the best option was to replace device because of battery issue. He helped me understand my options for replacement, and I just thought he was exceptional and so sweet and went above and beyond my expectations. If I was around him in person I probably would of give him a hug for helping me keep my mom safe. Thankyou Abel❤️👋🥰

Roy helped me with a couple questions. Very polite and quick to get back to me when he needed more help with my question. I like that! Questions were answered.

Good service

I selected Bay Alarm Medical for my elderly father a couple years ago for having the highest Consumer Reports rating but also for meeting all of my criteria when comparing the top 5. We recently changed out the device after a cellular connectivity issue but I still had concerns, eventually being escalated to a senior representative who went above and beyond my exceedingly high expectations to troubleshoot until I felt comfortable. It’s such a pleasure working with a company that places such a high value on customer service.

I got an email this morning telling me that there might br something wrong with my alert.