Bay Alarm MedicalReviews of bayalarmmedical.com

Quick analysis and corrective advice and steps used to correct 'problems'

From my original order to the system upgrade request, every interaction with the company was outstanding! From the customer service to the emergency response personnel, every exchange was quick and professional.

They answer soooo fast!

Setting up new service and this company has been very helpful and patient with our multiple calls to make sure everything is correct. Thank you so far so good.

answered my questions quickly and knowledgeably.

Exceptional professionalism, excellent customer support, and gracious accommodation and assistance to the customer.

Cancellation with Bay Alarm Medical services was easy and very helpful. The directions were clear, and the person on the phone was very thoughtful and kind, as well as thorough. This is consistent with our experience with this service from beginning to end. Each time there was a problem for my mother, they acted promptly and helpfully. It has given us great peace of mind.

I had not rec'd the extended length straps for my mini. They had credited the cost back to my account so I called them explained the address problem they had and they are resending it. They were most pleasant about making notes to ensure it would not be a repeat problem. They enquired about my false alerts and I explained they happened when I throw the ball for my dog and bring my arm down quickly the wrist mounted alert is triggered. I just hold the button to cancel it and remind myself to lower my arm slowly.. I like the sensitive nature of it and the ease to cancell the non fall alerts. Very reassuring to know it is sensitive