Ernie
Good customer service
Good customer service. Asked for help to get a new button set up and got it done efficiently.

Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 2,454 reviews with 5 stars · Clear filters
Ernie
Good customer service. Asked for help to get a new button set up and got it done efficiently.
Linda W.
Called the wrong number and rep took my number in case we got cut off and ultimately got me to the right person who could help terminate service no longer needed very efficiently.
Julie H.
Great service. We needed a reset and they walked me through it and all is good!
RAY M.
What a great experience when signing up for Bay Alarm Medical. The staff was very helpful, answered my many questions and put me at ease knowing that help would be on the way should I have any health events. I’m looking forward to getting my unit. Thanks again for the help in ordering my equipment.
Belinda S.
The person helping me was good, and efficient. But I do wany want to mention that there's a problem with the fastener of the wrist band button. It fell off my mother's wrist somewhere and that is obviously a safety issue.
Lisa
I recently signed up online. I had a few questions about the product and if it would work even though I had T mobile. The representative answered my questions and even helped to get all my contacts entered.
Carol S.
Audreana was very pleasant to speak with, a bubbly personality. She annswered all my many questions efficiently and precisely. She knows the product she represents. If she is an example of the customer service that I can expect to get from this company, count me in. Thanks, Carol Sheehan
Tanya S.
The customer service representatives are very courteous, helpful and knowledgeable about the product and services.