Toolmaka
Your service has been very helpful.
Your service has been very helpful. Speaking with customer service today they were very polite and helpful also. I can highly recommend your service.

Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 2,454 reviews with 5 stars · Clear filters
Toolmaka
Your service has been very helpful. Speaking with customer service today they were very polite and helpful also. I can highly recommend your service.
customer
Samantha was friendly and helpful.
Jeffrey M.
Called to verify billing payment, as the billing address on credit card for autopay had changed. Wait time for customer service was reasonable, and the representative, Ben, was very efficient and helpful to address my questions.
LeeAnn
I was helping my sister set up her Bay Alarm system for the first time. Some things were confusing. My sister & I are technically challenged at times. I called Bay Alarm & spoke to Jason in Tech Support. He was so helpful in answering questions and patient in his explanations. We got everything set up & tested.
Paige H.
I called because of problems my mother is having with her device. Kal helped me get it figured out and I really appreciate his patience. Thank you!
Melissa
Derrick was great, very helpful
Gary
I spoke with Derek an helped me with, how to change my code on my dads lock box. Took me through the procedure step by step in 5 minutes.
Joann S.
Excellent customer service! My mom has had several accidental activations and the dispatchers come up on the box immediately to ask if she is OK. Highly recommend!