Ms C.
Courtesy and professionalism
The car was professional, respectful, and patient. I appreciated his willingness to listen before anything else.

Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 2,454 reviews with 5 stars · Clear filters
Ms C.
The car was professional, respectful, and patient. I appreciated his willingness to listen before anything else.
Lane
McKenna was excellent. She corrected my billing problem and some incorrect info that I received from the agent I spoke to on 6/27/25. She was very pleasant and knowledgeable.
Perry G.
All of my questions were answered clearly. I was able to make my order with accuracy and simplicity.
Caregiver for M.
This company has excellent customer service, they are eager to walk you through every process, are patient, and extremely thorough. I spoke with representative Brian, and was very pleased with his help. He helped us update our address and get the alert system up and running.
Julie S.
Annie was very helpful on our phone call to update our payment information and change our password on the company website. We appreciate the peace of mind your service gives regarding the safety of our mother.
Eric L.
There was some problems updating payment and the service person patiently worked through the problem.
Ann M.
Good service
Elizabeth W.
Sammy was my customer service representative. She was extremely polite, patient and helpful. Thank you!