Bay Alarm MedicalReviews of bayalarmmedical.com

Betty was thorough and helpful in further explaining the devices and their use. She also added to our comfort in contacting Bay Medical for assistance in the future.

Vey helpful!

They seem efficient and responsive. We did have an issue where they contacted the client's emergency contact and 911 for no apparent reason and so we called them to report this false alarm incident, and they researched it and called us back to apologize and that it was a "slip of the finger" by one of their operators and that this rarely happens and they have documented it so that it hopefully won't happen again. We appreciated how receptive they were to our feedback and also that the emergency response does work. We then called back to update her emergency phone numbers on file and our call was handled efficiently and accurately.

The representative was professional and helpful in giving directions to solve my situation. Her name was Sammy.

Kal was very knowledgeable and was able to answer all my questions.

We had a very complicated issue by having 2 All in One SOS devices having been activated for the same client and needing to cancel one, along with reprogramming and testing 8 Wall Buttons. Jennie did a great job troubleshooting the issue and helped us fix all of our issues. This took 2+ hours and she stuck with us until it was fixed.

Sammie was very helpful

Support was super helpful! So much so that he called me back when I accidentally hung up AND remembered my original login issues at the end of our conversation before I did and helped me reset my password much faster than I could. Tremendous help!