Vonda S.
Jason was polite and very…
Jason was polite and very knowledgeable. He found a way to save me money and let me know things I didn’t know before. Like I should test the equipment once a month and a lock box will be helpful in an emergency.

Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 2,454 reviews with 5 stars · Clear filters
Vonda S.
Jason was polite and very knowledgeable. He found a way to save me money and let me know things I didn’t know before. Like I should test the equipment once a month and a lock box will be helpful in an emergency.
David K.
This was my fourth call trying to add warranty to my new device. Each person I spoke with was knowledgeable and courteous. But only Jason, the fourth person, made sure that I had everything that I needed. He did a great job and is a good representative of Bay Medical Alarm.
Tarynne E.
Product Review: The sales representative Chabli was fantastic in communication of the product without giving a hard sales pitch. She took the time to listen and understand my particular customer needs. Her overall tone and communication style was friendly yet professional and made me comfortable and my spouse also felt comfortable speaking to her. We received details about costs and how the items worked which was helpful even after reading the website. We still need humans to answer human questions. We are looking forward to receiving our product.
Barbara Harrell G.
Representative Ms. Annie handled my service request in a knowledgeable and timely fashion. Her instructions were clear and she answered all questions to assist me in understanding the procedure for handling my service.
James R. W.
Everything moved quickly. Requests of my actions were clear. Call was completed quickly.
John G.
Everyone (csrz) knowledgeable, very helpful & pleasant. 100 stars. ☺️🫡
Erin
Jayson was extremely professional and helpful.
Nancy
The Customer Service Rep was patient and understand and very thorough. Elderly can have issues understand technology and be frustrated. They sorted it out very kindly. Thank you for the kindness.