Annonymous
Customer service agent was extremely…
Customer service agent was extremely and answered my questions. Identified that my dad should get an upgraded version of the device and was able to provide one at no additional cost.

Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 2,454 reviews with 5 stars · Clear filters
Annonymous
Customer service agent was extremely and answered my questions. Identified that my dad should get an upgraded version of the device and was able to provide one at no additional cost.
Peter R.
Nancy was great!
Michael
Cody the technician , listen and took care of things . 10 out of ten
Joe P.
I worked with Chablis Kirk. I first worked with art a lot, many, much information about 2 years ago ... then decided not to get the alert system. I felt badly because she was a great. For various reason, I felt I needed an easy system to use with fall detection. I call Bay Alarm Medical, asked for Chablis. She remembered our previous contact, was again wonderful and I now have a system! Chablis deserves a raise! Joe Pearlan
Robert M.
The Bay Alarm was very helpful. I was very pleased with the service.
Julie W.
I called for help after getting an email. The person who helped me was very courteous and we got things taken care of.
Ruby B.
Excellent customer service. I spoke with a few different agents and they were all great, friendly and knowledgeable and tried to help me with my issue. The most recent representative I spoke with, Nick was excellent and helped me resolve the issue. Highly recommend!
Sally K.
Very courteous agent. Took care of me with ease in my need to cancel.