Tom U.
Switch in service
My request to transfer from one product to another was handled smoothly by Nancy.

Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 2,454 reviews with 5 stars · Clear filters
Tom U.
My request to transfer from one product to another was handled smoothly by Nancy.
Patsy A.
Quick and helpful
Edna H.
Sara was very helpful in getting our online payment set up and very patient with us.
Fleas H.
Great phone rep! Thank you for your excellent and lifesaving service throughout the past many years.
Gary C.
Kobe answered all my questions regarding upgrading from Sos Home to Sos Mobile. He was very knowledgeable and helpful.
Eileen F.
I received a call informing me that my mom’s fall button had a low battery. The issue was resolved quickly and easily. No hassle. Thank you.
Lisa T.
Mom’s lanyard was lost at a recent doctor appointment. Today I called customer support and was assisted by Anjali. She was courteous and helpful and within minutes had taken my order for a new lanyard and button.
Brenda C.
Sara was most helpful and clarified my concern regarding the payment. She reminded me to test my unit monthly and gave me the date of the last test-very helpful because I do forget to test.