Bay Alarm MedicalReviews of bayalarmmedical.com

Kobe was very clear and helpful and patient while helping us to set up and test each piece of equipment.

Kobe was very helpful in advising me about how to set up and use my new alarm system. He was friendly and patient with me and answered all my questions. He also gave me instructions as to how to return the old equipment.

Jason was awesome

Kobe was very helpful in explaining the home base we have and how to set it up, and in helping me set up my login online. What a great experience!

I never felt like there was a script with the salesperson, nor the customer service rep who worked on cancelling my subscription. The product did not work because my Mom was an unwilling participant. I can attest that not only was the sales rep outstanding, so was the customer service rep and the subsequent follow up emails.

Customer service representative Mr. Derrek was very polite, courteous, professional, and knowledgable. Derrek is a credit to the Bay Alarm Medical Company. If I had the choice, I would use Derrek again in future transactions. A+++

The company reached out to me to cancel a device they saw I was no longer using so I would not continue to pay the monthly fee. They walked me through the process over the phone and made it very simple. I appreciate that they would be considerate in this way.

The representative was very sweet and helpful