Esther G.
They helped me with any question I had
They helped me with any question I had. The obly problem I had was understanding their accents. They were very pleasant.

Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 217 reviews with 4 stars · Clear filters
Esther G.
They helped me with any question I had. The obly problem I had was understanding their accents. They were very pleasant.
Jim Turner Uncle J.
I was happy with my service up until the point where I asked about ordering a replacement lanyard for my device ( I’m a returning customer) and I was informed that the shipping would be $22 for it. I’m sorry, but I’ll have to do without until I find a better deal.
Richard W.
I'm 86 with hearing aids. Customer service rep had slight accent. Had to ask him to repeat conversation several times. When I tested device volume was OK. Device is now charging. Flashes red and briefly blue. Rep told me this is normal.
Jackpot
The security I have knowing that Bay Alarm is just a "finger push" away is very important. I look forward to receiving and using the new and updated equipment being shipped to me. The person who assisted my daughter and me with suggestions and directions for using the updated system was extremely patient and thorough and I am grateful. Knowing that kind and expert help is near makes my life much happier. Thank you.
Donna S.
I am a new customer, but so far I am very happy with my SOS Micro. The reduced weight compared to other GPS units, makes it a winner. Calls are answered quickly.
Stuart R.
My advance reading on the internet convinced me that Bay Alarm should be my first choice for closer examination. The representative on the phone was clear, polite, and informative, without any sense of pressure or evasiveness. So I signed up. Now I wait to see how well the system actually works.
George N.
I’m disappointed that I cannot register a change of address until after I have moved.
grannygeek
The support people have been excellent. The equipment works well. I love the small pendant that I can wear into the shower. But honestly, I'm still too active for the large speaker part that I wear in my pants pocket. I can set off the alarm just by squatting down in jeans.