Bay Alarm MedicalReviews of bayalarmmedical.com

My wrist alarm fell off while I was sleeping

In reality, we did not have the system long. It was very easy to order, install and return. My one concern, which was a major concern was that my father's phone was turned off due to a move in the middle of the night(3:00 a.m.), that is another review. The machine called out for him to call. I got there at 8 in the morning and couldn't disable it...only a small problem. BUT...why when my father didn't call and they couldn't reach him, did they not go down the call list? I also called the non-emergency police number to advise them that there wasn't an emergency should they receive a call from Bay Medical and to ask if they had received a call and they hadn't. Fortunately, not a life threatening situation, but easily could have been.

The first one they sent wouldn't work with our wireless phone system. The second one requires having a dedicated phone jack. However, now it works. I think they should have to test it once a month. How do I know it's working?

Overall the service was 'ok'. had to call couple times to get info corrected for my mother's account. I only signed up for 3 months, fortunately. Then my mom was put on hospice care.... unfortunately my mom passed away after 6 weeks... but they wouldn't refund the remainder... not very compassionate in my opinion.

After a good experience ordering emergency fall necklaces for two of us, we both had problems with the lanyards they sent. We were essentially blown off and told to solve the problem ourselves by finding our own and purchasing them elsewhere.

I have not had an occasion to use the system yet, but I feel that there should have been more instructions and support on setting up and testing.

I'm satisfied with the' at home'features of this system. However since I'm away from home a good deal, the 'round the neck' feature does little.

I was told by your representative that the only options I have for payment is through my credit card or bank account. I would prefer to pay by check or at least be billed so that I can pay electronically. I would be willing to pay quarterly or even yearly if I wouldn't have to let your company have access to my credit card or bank accounts. I am considering cancelling your service because this method of payment is not comfortable for me.