BatteryMart.comReviews of batterymart.com

Company did send back the battery free of charge. After sitting on shelf for three days it failed the load test!!! They DO NOT stand behind their warranty!!!!

Ordered small alarm backup battery for about $30. Within about the warranty period, 45 days, the alarm system showed battery failing. The last battery from another supplier lasted several years! We reported the battery failure 2-3 weeks after the warranty period and they responded that they could do nothing because the warranty period had expired. Naturally! We technically don't have a claim but it has been my experience with other, consumer oriented companies that the warranty would have been honored so close to the expiration date. I too should have checked their reviews first! $30 waisted! I wonder if they are knowingly shipping marginal products. Might be worth looking into by a consumer watchdog. You might consider going elsewhere.

I have done business with batterymart for years and have always gotten great service from them. I've bought several Odyssey batteries and a couple of chargers from them and will return when I need something else.

Went to battery mart in Martinsburg wv got good service ..i don't know about there online service but you can tell that the good reviews are absolutely written by battery mart hope there service gets better

I ordered a $410 battery and it showed up a week late. When it did finally arrive the box was damaged so i refuesed shipment. The crappy company said they would only refund $250. I told them to just send me another battery undamaged. They said no. So i got screwed and they made 20% "restocking fee" for nothing.

Crappy web page.. My bike only uses one type battery so they send the wrong one and tell me its my fault.. They want me to pay for the return shipping which is half the cost of the battery. Customer service puts you on hold forever and then got some nasty chick on the line who told me it was my fault for not checking the size. They are the worst ever.. go elsewhere!

I ordered a YT12B-BS battery for my motorcycle. When I opened the box I the model was not a YT12B-BS, it was a Leoch model EB12B-BS. I went to the Leoch website and a search of that model battery yielded a "no result found" message. That made me a little suspicious regarding the age of the battery, so I called Leoch customer service to find out how to determine the manufacture date. A very nice lady told me, and it turned out the battery was 14 months and nine days old when BatteryMart shipped the battery to me. I'm not a battery expert, but I know that batteries sulphate when sitting idle for that length of time. At that point I called BatteryMart and talked to Tammy. She could not, or would not, get the concept that when a customer orders a YT12B-BS he doesn't want an EB12B-BS. She offered to take it back, but I would have to pay for the shipping. I asked to speak to her supervisor and she connected me with Stan. He was as unhelpful as Tammy. Having been in a service business for 45 years, I simply couldn't believe this company was that stupid. DON'T DO BUSINESS WITH BATTERYMART.

SECOND BATTERY FROM THEM THAT DIED RISGHT OUTSIDE OF WARRANTY. CUSTOMER SERVICE WONT ANSWER ANY QUESTIONS AND SENDS YOU TO GO GET ALL KINDS OF READINGS FROM THE BATTERY TO THEN TELL YOU WELL YOU'RE SOL, ITS OUT OF WARRANTY. AVOID AS THE PLAGUE AND GO FOR A SHOP THAT, ALBEIT A LITTLE MORE EXPENSIVE, ACTUALLY STANDS BEHIND THE CRAP THEY SELL. And in response to their comment: I am US based. I know who I bought from :D