BatteryMart.comReviews of batterymart.com

Response from BatteryMart.comOct 21, 2026

We're sorry the shipping cost was frustrating. Unfortunately, carrier rates, packaging requirements, and ship to locations can make some orders more expensive to ship than expected. We appreciate your feedback, and if there is anything we can help with, please don't hesitate to reach out.

Response from BatteryMart.comOct 15, 2026

We’re sorry to hear the battery was not charged when you received it. We do our best to check the charge of every powersport battery before shipping, and we even record the voltage on the inside flap of the box. We apologize for the inconvenience and appreciate you bringing this to our attention. Please contact us at [email protected] if there is anything further we can help with.

Response from BatteryMart.comOct 13, 2026

We’re sorry for any confusion regarding the delivery date. We sent an email on October 12 with your tracking information so you can check the latest delivery updates. If you have any questions, please contact us directly and we’ll be happy to help.

Response from BatteryMart.comOct 6, 2026

We apologize for the mistake on your order. We did ship the wrong battery, and we understand how frustrating that was, especially after you paid for expedited shipping because you needed the batteries for your Jeep. We have provided a return label for the incorrect battery, and we will issue your refund as soon as we receive it back. We’re sorry we let you down on this order and appreciate your patience while we get it resolved.

Response from BatteryMart.comOct 2, 2026

We’re sorry the battery didn’t meet your expectations. We understand how frustrating it is to receive a battery that doesn’t perform as expected. Our warranty process does require the battery to be returned and evaluated before a replacement is sent, but we did provide a prepaid return label to make that process easier. We appreciate your feedback and will take a look at what we can do to improve the experience.

Response from BatteryMart.comMar 4, 2026

We’re very sorry for the delay you’ve experienced with your order. We hope you received our email regarding the extended delivery timeframe, as your item was shipped directly from the manufacturer in Hong Kong. If you have any questions or would like an update, please call us at 1-800-405-2121 and we’ll be happy to help. Thank you for your patience and understanding.

Response from BatteryMart.comNov 7, 2025

Thank you for your feedback. We’re sorry to hear about the trouble with your order. Our records show that the battery you received matches the part number listed as compatible with your Toshiba Satellite model. I understand our returns team is already assisting you, and we’ll make sure everything is resolved to your satisfaction.