Seb
Vol escroquerie et tromperie…
Vol escroquerie et tromperie commercial. L'affaire va être porter au tribunal suite au refus de la société de me rembourser sur erreur de leur part . Le jugement du tribunal sera rendu public sur internet.
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BatteryClerk (batteryclerk.com) has 232 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Appliances & Electronics · Cranbury, New Jersey
Excellent

Appliances & Electronics · Lakewood, New Jersey
Excellent
Appliances & Electronics · Somerset, New Jersey
Great

Appliances & Electronics · Clifton, New Jersey
Great
Showing 63 reviews with 1 star · Clear filters
Seb
Vol escroquerie et tromperie commercial. L'affaire va être porter au tribunal suite au refus de la société de me rembourser sur erreur de leur part . Le jugement du tribunal sera rendu public sur internet.
David
Sent an incompatible battery and refused to issue a refund. Instead asked that I acquire a multimeter to start their tech support for them. Avoid.
Roman K.
Don't buy anything from them. Rogues. They take the money but don't send the product. No answer. The client is always right. Twenty dollars is not money. Lost a client. This is how businesses fail. Wish you get out of business in the new year.
lulu
I ordered a battery for my laptop. It had been 6 days and it has still not been sent out. I decided to cancel the order that has not yet shipped. I was told I would have to pay a 15% restocking fee on an item that has yet to be pulled from the stock. The definition of a restocking fee is a fee charged to a customer when merchandise is returned for a refund. You cannot charge restocking for something that has not been removed from the stock yet. The customer service told me the maximum time before shipping in 7 business days and I should read the website. I went to the website and looked under shipping. Nowhere under shipping does it say there is a max of 7 days before shipping. Even if it did say that, the idea that they will charge me a restocking fee for something that has not even shipped yet is ridiculous. I told them just to ship it, because at least then I'll get something for my money as opposed to them just stealing money from me for something they have literally not even pulled to send yet. They emailed back and said they already canceled it, and it would be hard to restart the order, so obviously it had not left their 3rd party supplier yet. I also have yet to see any refund partial or otherwise on paypal. I said OK, please send me a receipt for the 15% you’re are charging so I can use it for BBB and reviews. I got radio silence and they went and changed their webpage. It used to say full refund on any cancellation or return under the heading Returns and Cancellations and then further down the screen under terms it talked about a 15% restocking fee. They took out the wording full refund after my email exchange. So crooked. As of right now, I'm still out the full amount and have nothing to show for it. I've now moved onto PayPal to try to fix it. Do not buy from them. I have never seen such crap customer service. I can't even imagine how much they would charge if you ever tried to send something back.
Client B.
je pensez acheté chez quelqu'un d honnête mais la peu rien dire vous ne répondez même pas pas ; une batterie de deux mois hs plus qu a vous faire de la pubssss.
Lisa H.
They promise 2 day shipping but you receive tracking over a week later. No way to contact them either. Some phone that noone but a robot answers. I would have never purchased here with these slow shipping times.
Greg V.
I ordered 2 batteries for my vacuum cleaner. My order was processed, my credit card was charged. The next day My order was cancelled and my credit card was refunded with absolutely no explanation. I checked the website, the batteries were still for sale but At an increased price. I was told that they had made a pricing error, and that I could re-order the batteries at the new price. I think that if a company advertises a product at a certain price, they should be obligated to sell it at that price and should not have the right to arbitrarily change that price after a sale has been made.
Jim B.
On march 10th we ordered 2 replacement batteries for our jumper packs. Shipping was late by 2 days. Only received ONE battery in a damaged package! When I reported it the ticket got closed saying order was delivered!! The box wasn't even big enough to fit 2 batteries in! Meaning, this was INTENTIONAL on the companies part!! I don't know who got a battery at my expense but it is absolutely bull!!!!!! We will not be using this company again