Batteries Plus BulbsReviews of batteriesplus.com

I purchased a Dos cell battery from batteries plus on October 9, 2023 and after six months, the battery went bad even though it had a three-year warranty Batteries plus rejected the warranty because the battery only had 1.5 V. This is clearly warranty fraud.

I went to the store to order fob for my car. I was told by employee it will take a week. I said OK no problem. I received a phone call week later stating my fob was ready all it needed to be programmed. I went to the store and the employee did something wrong with, so they had to order another one. Manager came out and said he can overnight the new fob. Here 5days later i don't have my fob for my car.

I've been a loyal Batteries Plus customer for 10 years, but I will not be returning. I ordered a car battery online, which was listed as in stock. An employee informed me that it would arrive later that day. However, four days went by without any follow-up call. When I called to inquire about my order, another employee admitted forgetting it. Unable to cancel my order online or over the phone, I was forced to visit the store. Throughout this ordeal, I never received an apology. When they finally located the battery, I had already decided not to purchase from them. The employee simply handed me the receipt and said, "Here." You have permanently lost a customer.

Took my pixel 6 in to get the battery replaced and then after that the sound and mics stopped working I master reset the device just in case still no sound.took it back up there and they couldn't find anything wrong .

I took my three month old battery to rhe Bellevue Washington store because I had to keep jumping my quad and when I put my charger on it I got a defective battery light. The guy put a voltmeter on it and read nine volts and the level was about 1/2 inch low, Said he had to keep the battery for 1 day at minimum to determine if it was defective, he kept it for 3 days and when he gave it back it was still low on fluid and when I put my voltmeter on it when i got home..9 volts. He didn't even add a few ounces of water or charge it, now I see they have an average one star review and F at BBB. surprisingly Walmart is rated #1 for car batteries. I'm going there from now on, lesson learned!

SAVE YOURSELF THE TROUBLE AND GO SOMEWHERE ELSE!!! ! I dealt with the manager, Joshua Goodman, for the last 2 months where I paid in full for a new key to be cut and programmed for my car. Never called when product came in, had to call and ask, once it did come in they were unable to cut and program the key. Notify me they would need to order a different key as they had not gotten in a piece of information correct. Same process, didn't order and finally came in this week, dropped car off and 4hrs later still no key or keyless entry. Then the manager Joshua Goodman told me I need to pay an extra $150 to order an OEM key be because they had tried twice and were unable to get the job done. After 2 months and this attemdpted extortion, he refused to refund my money or make it right, and threatened to "whip my @ss". Also during the process yesterday he deprogrammed my one key that I had that was actually working. After making calls and getting the district manager and owner involved the owner was very nice and gave me a full refund. Simply put I used another company who came to my house made the key reprogram the key and reprogram my valet key all for less money and it was finished within 30 minutes

Purchased an X2 battery for my pickup 2 years ago. It was supposed to have a 5 year warranty. At 1 year, the battery failed. BatteryPlus replaced it under warranty. That also failed at 1 year. Batteries Plus says that they fulfilled the warranty but now instead of having a battery for 5 year, mine only lasted 2 year total for the original and a replacement. So I feel like I paid the higher price for a 5 year battery but got a 2 year battery. I feel like they own me for 3 year. I tried to post this on their website but they only post the 5 and 4 star reviews. My suggestion is don't buy batteries at BatteriesPlus. They don't stand behind their products. Personally, I won't buy anything from them.

Awful company. They put a glass screen protector on my IPhone and it was coming off less than 2 weeks later despite telling me they had lifetime warranty. Went back to the store and guy was like no we don’t warranty them longer than 14 days but wouldn’t even look to see if 14 days was up because he was to busy eating his burger to be bothered. It was the store in Amarillo,Tx on I 40. I had bought some Battery Tender chargers there so I decided to let them do the screen protector while I was there. Big mistake. No customer service and they don’t warranty stuff like they say they do.