Batteries Plus BulbsReviews of batteriesplus.com

Update on Batteries Plus I've probably called and emailed 20 times. I am in customer service myself and this is NOT acceptable!

DON’T BUY FROM THIS COMPANY THEY DON’T HONOR THEIR WARRANTY! I purchased 1 of there most expensive battery suggested by them for my boat and it has a 48 month free replacement. After 2 years it quit charging. I returned it for the replacement and they told me they couldn’t cover it because these batteries don’t break that I must of done something wrong

BATTERIES PLUS WARRANTY IS A SCAM. They say your battery is warranted for two years but when you bring it back in 9 months dead they refuse to replace it because it’s too dead and it must be user abuse. Of course they don’t tell you of this “policy” when you are purchasing their overpriced battery thinking it has a two year warranty. Go to Auto Zone, Walmart or Interstate Battery instead, they all honor their warranty.

Says every store has stock of certain battery, and they never, ever do in store. Its stupid, and the shipping times are awful.

I got my iPhone battery replaced at the JohnsonCity store witch is fine. The clearly insisted the needed my password to test it. A couple of weeks later a purchase was made at the Apple Store for 250.00$ when I investigated they would not reverse the charges claiming it was made from my phone Coincidence. I don’t think so beware and don’t give your pass word. Another attempt was made a few weeks later for 145$

I purchased a X2 SLI48AGMDP Battery for my 2018 Acura TLX 2 years ago and it failed on December 23rd, 2024. I took it back to the local store and the manager [KG, 757-548-5800] told me that they would test it. I was told a few days later it tested fine. It just left me stranded again on Feb 3rd, 2025. This time I tested the battery when I removed it from the car, and it read 11.9vdc. A couple of days later at the store it only read 6.1vdc [obviously an internal short]. Well, I called back today [they couldn't be bothered to call me] and was told that the Battery was charged up and tests just fine. I will be picking it up to turn into NAPA as a Core as they do offer excellent customer service.

They will say your battery has a warranty, but when push comes to shove, it doesn’t. They will not stand behind their products, even as expensive as they are. They told me to call customer service to get help with my problem after it wasn’t resolved—a battery in warranty that keeps dying—and were just as dismissive on the phone as they were in person. My battery has died since I got it and they don’t seem to care. They “tested” it, said it was fine, and it still died when I put it back in my car. They wanted to keep my battery even longer than the two days it was already there. Are you kidding?

We went to the Batteries & Bulbs store at 4450 FL-7, Coconut Creek, FL 33073 on November 1, 2024. When we got there, we were greeted by a completely rude and arrogant attendant. It's definitely not our fault that she didn't study enough and didn't have a better opportunity in life and became an attendant. We just asked her for details about the product because she works there. If she doesn't like her job, then don't work there. Acting like a monkey is not recommended for the company. She couldn't even be a prostitute, because a prostitute has to be polite and attractive. We came a very long way to get to this store. We wanted information about a product, but we were going to buy 1,200 units. It seems like you don't care, but just out of curiosity, how do you allow someone to work like that? What is the advantage of having an attendant like this?