Batteries Plus BulbsReviews of batteriesplus.com

I stopped by to have key fob programmed at the Spokane Valley, Wa store only to be told it that that they close in 30 minutes so they cannot do it. I said I just had one programmed here and it less then 10 minutes. Then he said neither one of us knows how to use the machine I would need to come back. Poor customer service and having employees that cannot perform advertised services

Batteries+Bulbs do not stand behind their commitment. I was told that if I order the Hyper Sport 20L-BS Lithium Powersport BatteryCYL10055 it will be ready for pickup in a weeks time. I called multiple Batteries+Bulbs stores in my area & was given different answers, I was told the battery is available from the vendor & I can order it, after I placed the order, I get a call that this battery is on Back Order & if I want the battery I will have to pay $ 50.00 shipping charges, They have lied to me & are not ready to stand behind their commitment, If a product is not available then why is it showing on the website, Worst experience ever. DO NOT TRUST THEM.

I purchased a Duracell Ultra battery for my truck, part #SL165XM. This battery has a 3-year warranty. I purchased the battery approximately 18 months ago at the Laguna-Elk Grove store. I called and said the battery is dead and will not charge. The man in the store said that the battery must be brought in with a full charge to be tested. I said that won't happen due to the battery will not charge. He said there was nothing he could do and that they lose customers over this. I said you have lost another one. I went to Costco and bought a battery there. Should have done this the first time. Poor service and warranty is useless.

Warranty is a big SCAM... They wont refund or replaced... Is just False Advertisement...

I took my two iPhones in to have new batteries installed. My phone was showing a maximum capacity on my battery at 86% and my wife's phone was showing a maximum capacity of 90%. So, technically her phone really didn't need a battery change but I figured since I had to drive ½ hour to get there I would have them both change. BIG MISTAKE, BIG MISTAKE.... They changed the battery in my phone without issue but they completely destroyed my wife's phone to the point I had to take it to the Apple Store. The techs at the Apple Store put it on their diagnostics machine and there was absolutely nothing they could do for me. The phone was ruined. I had to buy a new iPhone. When I contacted Batteries Plus they said; it may or may not be their problem and they would have to send it out to their headquarters for review. The guy at Batteries Plus tried to tell me their technicians are better trained than the people at Apple. Long story longer, I will never use these guys again. Probably OK for just buying batteries but as for doing repairs/battery replacements I would look elsewhere.

I bought a UV Sanitizer at the Batteries & Bulbs store in Brandon, Florida on a Sunday and returned it the next Saturday. The cord to plug into the machine was defective and broke off when I plugged it in. I returned the item to the store and the young man said he would have to call his manager. He did and then told me he couldn't take the product back because it was not able to be sold because the cord was broken. WHAT!!! Of course it is not sell-able - it was defective! The product should have been returned, customer reimbursed and the product returned to the manufacture. Terrible customer service and I'm out $34.99 + tax. I spent over $100 on batteries but I will buy batteries somewhere else not.

I've done business with Battery Plus for many years. And a few days ago, I went there to have two batteries replaced in two auto key fobs. They gave me two different quotes. One @ $13 ea for one time replacement, & one @ $26 ea for lifetime replacement. These batteries are dirt cheap in cost. Some as low as 5/$6. Please don't buy from Battery Plus. He said that the batteries are cheap, but most people don't know how to open the key fob. Well, it's very simple to open the fob. And only takes 30 seconds to change the battery. You can YouTube (how to change auto key fob battery, to learn just how to change the batteries. DO NOT GO GET RIPPED OFF @ Battery Plus, PLEASE.

Location Elizabethtown KY!!! This place needs shut down or a hefty fine. Management is a freaking joke. While Kentucky is at its highest since the pandemic begin this place allows people in that little closest space they call a store without mask 😷 you stand there waiting on manger or employees to see if they are going to in force the rules, naw they are to busy running all over the store with these people coughing with no mask on to make a dollar. Putting everyone at risk this store is very small and they allowed not one but 3 separate customers in this store without mask whereas one was coughing and hacking. Batteries plus is a covid outbreak 😷 in the making. Does anyone think 🤔 either the two employees or manger went around using disinfectant to sanitize this place after allowing 3 separate customers in one coughing and hacking all over the place. Thank goodness I had a mask on and left this infestation. So anyone looking to buy batteries 🔋 I’d think twice before buying anything here. It’s like the movie cabin in the woods but instead of it begin in the water it’s laying and awaiting in the air and on the merchandise you purchase to go home to your family’s to infect them. And at the end of the day you can think this sorry manager at this location for not having the guts to uphold a few simple safety measures to help slow this deadly virus. You can post signs all day but if your don’t in force it it doesn’t really mean a lot. Blah blah is what a sign means to a lot. How about no mask no service with enforcement like in so many other states. Nobody wants a mask but nobody want to bury a family member or watch them suffer because of selfish people.