Anne D.
great customer service
great customer service! I am enjoying my new golf shoes.

The Bat Flip Shop LLC is a Small Family Owned Business.*Our Love for the Game of Baseball, Softball and Football is only surpassed by teaching kids to love it too. * It amazed Us the lack of one on one personal service We saw companies give anymore. If you read our reviews, you will see we truly believe customer service is the key.*We carry specific gear we have personally tested and back 100% with our reputation. We don't believe more is better in the case of equipment for our kids.*We offer a Payment Plan Program to assist in large purchases as We know the equipment is not cheap!* We have extensive knowledge to assist Parents, Coaches, and Players.*Dedicated to Supporting The Little League Challenger Program, God Bless - The Bat Flip Family
batflipshop.com (batflipshop.com) has 172 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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172 approved reviews, newest moderated first
Anne D.
great customer service! I am enjoying my new golf shoes.
N S.
Super fast shipping. Packaging came in great condition and my son was so happy with the quality of the visor for his helmet. Price was also very comparable.
Ellie
I can't believe it—I actually won a post contest! A few days later, I received an incredible package in the mail that totally blew me away. It was filled with the most amazing gifts, plus a few extra surprises that were just as awesome! Huge thanks to Bat Flip Shop for this fantastic experience!
L. T.
Extremely helpful! Super fast shipping! Sent my son many extras with the helmet!
HERM
Great service! These guys had a SHOC visor I was looking for and shipped it out as fast as they could through UPS, and I had it in a few days! Thank you BFS!
Response from batflipshop.comNov 14, 2024
Glad we had what you needed ! It is always great to hear from a Happy Customer. :)
David M.
I did not return my order My order said it was returned even though I never did anything
Response from batflipshop.comOct 24, 2024
David your order states it was unable to deliver to the address YOU provided when you placed both orders. Once we receive the package back we will contact you for the proper address. We would appreciate if you would remove this one star review as this issue was caused by you not us! You didn’t even make any attempts to contact us by phone or email so we could help resolve this problem. I will email you a screenshot of the order form you filled out so you can see how you inputted your address. Please be fair to us and remove this review as our service shows we are a 5 Star Service
Anthony
Fast shipping. Fast responsiveness. Would recommend to a friend.
Patrick A.
Never receive the product!!! Stop using FedEx.
Response from batflipshop.comSep 11, 2024
Good Morning Patrick, We are very sorry you have not received your product but lets review your order. You placed your order for a Jugs Pitching Machine on Sunday 9/1/24 at 12:14pm. Since we are closed on Sunday, the order was processed Monday. When customers use the Shop Installment Program we have to wait until we receive confirmation they have cleared your payment before shipping the product. Your machine was shipped at 3:04pm on 9/3/24 from Jugs Sports Warehouse. Since The Bat Flip Shop has no decision on what delivery service Jugs Sports uses We feel the negative review is unfair as we filled your order in one day and it is scheduled to deliver today per fedex. If you had issues with Fedex why didn't you call us or Fedex? We would have been happy to assist you to figure out what the issue was even though once the order is fulfilled we have no control over what Fedex does on their end. We would greatly appreciate you change the review to represent Our Customer Service not Fedex. We processed and and shipped the item in 2 business days, Our typical fast and awesome service. Call me with any other issues Patrick, Thank you Steven 559-612-4739