batflipshop.comReviews of batflipshop.com

Response from batflipshop.comJul 16, 2026

Brendan I wish you would have reached out to us so we could get the helmet replaced for you. Being that the colored helmets come directly from our vendor , we never get to see them for quality control . Please let us know how we can help make this right . We are here to help.

Response from batflipshop.comMay 12, 2022

Jamie I am sorry you feel that way because the Jen Schro Gear was clearly posted when you Preordered it that all dates are Estimated dates because we are at the mercy of Easton making the gear. They give us the estimated dates, we have no control over that. As far as communication, I can show you multiple emails that went out to everyone updating them on the dates if they changed and each email gave you the option to cancel at that time. We take pride in communicating with our customers as our reviews show, most of the time when someone says they didn’t get emails is Because it went to your spam folder. If you found it cheaper than what we charged you that’s against manufacturer rules and policies , they have set prices for all dealers, So that company is not following the rules and should lose their dealer license. We can’t make everyone happy and it’s usually because they don’t read all the information posted but then get upset at us when it doesn’t go their way. We hope your child enjoys the gear and continues to play and enjoy this amazing game, no matter who you buy your gear from doesn’t matter , the kids are most important.

Response from batflipshop.comJan 10, 2022

Charles, I have sent you the return label this morning 1/12/22 to your email address on file since I have not received a return phone call or email. As I explained in my emails, the emails you sent went into my spam folder and I have no idea why. I apologize for the delay and hope you will consider changing your review as this was a honest mistake, not bad customer service. Charles This is Steven, Owner of The Bat Flip Shop, I am sorry you received the wrong size but I have not received 1 email or phone call from you asking for assistance to correct this issue. We will gladly take care of whichever way you want to handle it so please contact me directly at 310.601.0256, as this is the number clearly in the contact information along with numerous ways to Contact us. Are you sure you aren't calling Team Express ? That is who I had to get the set from as I was out of the Youth size . Also, please review the discription of the Gear posted on Our Site. If this is not what you need let us know . Easton’s® second-generation Black Magic 2.0 Box Set is perfect for the Junior Youth. This Catcher's set includes a hockey-style ABS Thermoplastic Shell Helmet with steel cage and dual-density foam, Chest Protector with foam padding for protection and Leg Guards with double-knee protection. Certified As: NOCSAE ND024 Newly Manufactured Baseball/Softball Catcher's Helmet with Face guard Certified Life: Under normal play conditions, the certified life of this helmet is from the date of the manufacture to five (5) years thereafter Level: Junior Youth 6-8 Series: Black Magic Sport: Baseball Usage: Catcher's Box Set