Batelle Sleep SchoolReviews of batelle.com

Sleep school was worth every penny! These people are truly angels. We’ve learned so much and they’ve been there through so many ups and downs (we just completed a 2nd round of sleep school). The 24/7 support is unmatched and these people are so kind. It’s unbelievable. What an amazing service. Thank you, Batelle. So much gratitude 💜

I had given up on sleep training my daughter, nothing worked. Then my wife found Batelle and through their slow transition methods my daughter is now going to bed on her own and sleeping through the night! 10/10 would highly recommend!

Batelle is a transformative institution that empowers parents with the tools and knowledge to improve their children's sleep patterns, leading to a significant positive impact on their lives. By teaching effective sleep techniques and strategies, Batelle equips parents with the skills to create a nurturing and harmonious environment at home, resulting in happier and healthier families. With its comprehensive approach, Sleep School Batelle not only changes lives by promoting restful sleep for children but also fosters stronger parent-child relationships and overall well-being. The support provided by the sleep specialists at Batelle are truly uncanny, as they create a welcoming and non-judgmental environment where parents feel understood and supported. Their empathetic approach and deep understanding of sleep-related issues make parents feel like they are not alone in their struggles. The specialists listen attentively, validate concerns, and offer guidance with compassion, instilling confidence and reducing parental anxiety. This unwavering support helps parents navigate the challenges of sleep training, fostering a sense of empowerment and creating a strong partnership between the specialists and families.

As a founding parent of the Batelle sleep school I am so beyond sad to see the direction this company has gone. What once was a one-on-one concierge sleep program is now seemingly an AI crap shot with zero direction and absolutely no real customer support. My son is 3 and I signed him up for the program when he was 11 months old. I contacted Miss Megan and wanted to work directly with her after reading her reviews and her methods online. But in order to work with her I had to sign up with Batelle, so I did. Nonetheless, I was so impressed with the one on one care I got with her. She was fantastic. Her process was tailored to our family's needs and she helped us get the much needed sleep we deserved. However, my son had an ailment and came in bed with me about a year ago (sometime after graduating the program) and I just have not had the bandwidth to do the work to get him back in his own bed again. When I reached out to Batelle for support (left 2 voicemails on their phone number on google and sent 2 emails to their support team) I received ZERO response. I went onto their app (which I never really wanted to use as it was not part of the program when I initially went through it, I was met with candid responses from what seemed like an AI bot. I was asked a novel of questions (WHAT BUSY MOM HAS TIME TO ANSWER VIA CHAT 50 QUESTIONS ABOUT HER CHILD). I requested a call and was told I HAD TO USE THE APP. Then I reached out on IG, not until I commented on one of their recent posts explaining my disappointment did I finally receive a reply from a person. I just finished speaking with their Operations Manager, Gigi, and requested a refund since the initial person who I sought to work with and paid to work with, is no longer with the company and since they clearly cannot hold true to their guarantee of ongoing support until age 6. I was told I could not have a refund even though I have an email from the initial onboarding stating I could have a refund if the program did not work and if I was unhappy at anytime. I am hearing from other parents that the program is no longer Miss Megans method, and its clear that the people running it are not properly trained. They are also claiming on their website to have the biggest team of sleep experts. This seriously sounds like false advertising and should be looked into. I am not interested in more negative experiences with this company. PARENTS BEWARE! Sleep and development are critical times for your child!

We kept waiting for “it gets better” when it came to sleep, but “it” never happened. We were exhausted from the multiple night wakings that were happening every 30m to 2hrs throughout the night. As a result, we resorted to bed-sharing to give us all a better chance of getting rest. However, bed-sharing became a challenge because our baby was attached to the breast the whole night and, eventually, it seemed as if baby was no longer getting good rest. Finally, at 4 months, we decided to move forward with doing sleep training. We started with using a combination of a gradual cry-it-out (checking-in every 3m) and our soothing strategies (nursing or rocking to sleep). We not only got the WORST nights of sleep, but the gradual cry-it-out method never made sense to us — why gradually increase the amount of time (3m, 5m, 10m) if baby doesn’t know how to cope? We were desperate for a solution to getting sleep during the night. Thankfully, we found Batelle! We started in Batelle Babies (at 4 months) which helped us establish a sleep foundation for baby, but it was not until we joined Batelle Sleep School (at 6 months) that we finally started sleeping through the night. We were surprised that their method worked! We are very thankful to the The Batelle Team, who were all very friendly and supportive throughout the ups and downs of this journey.

You are wonderful. You were our anchor during those impossible early days, over-the top, out-of-your-way, incredible listeners, and then, miraculously, you turned our stories into actionable, how-do-they-do-it miracle fixes for everything we threw at you, because you were kind and merciful enough to link every problem under the sun and moon back to sleep. I can’t thank you enough.

Batelle saved us. I was sleeping 45-min stretches up all night with our 5 month old and I wasn’t a human anymore. We needed help. But it was critically important to me to avoid cry-it-out. So my husband did tons of research and found the program. Everyone was so amazing, gentle, kind, and helpful. The Ring camera was CLUTCH. And it worked. Like a magic trick, if my daughter wakes at night now, my husband sings a mantra over the monitor and she goes back to sleep as if the sound of his voice is an instant baby sleeping pill. It took lots of slow, gentle practice and was a gradual process (intentionally) to make her feel very safe and comfortable in her crib. She knew then and still knows that if she calls for us we will respond. And yet she chooses sleep herself. Literal lifesavers. It’s so amazing how international the Batelle team is, but that part also makes me sad because I’ll probably never get to meet these amazing people in person, and I really want to hug them all. They will be a huge part of my baby’s childhood story forever. Eternally grateful.

We were at our wit’s end when our 6-month-old baby girl refused to sleep through the night, leaving us sleep-deprived and exhausted. The decision to enroll in sleep school turned out to be a game-changer, and we owe it all to the incredible team at Batelle. Their round-the-clock professional support and guidance became our lifeline, infusing us with the motivation and energy we needed to persevere. Navigating the delicate balance between not wanting to push our baby too hard and being unable to bear her cries, we embarked on a 3-week sleep training journey which often takes no more than 2-weeks. The patience and expertise of the specialists at Batelle were evident throughout. Miraculously, within these 3 weeks, our little one transformed from waking up every 45 minutes to peacefully sleeping through the night. Previously, our nights were filled with constant awakenings, endless rocking, and soothing attempts. Now, she’s achieved the incredible milestone of self-soothing and sleeping independently.