Bat-CaddyReviews of batcaddy.com

I have an X4R, my 3rd. For the most part, I like them very much. While it does have some tipping issues, I can attribute some of them to my control as I tend to let it go longer distances than they recommend. I have written glowing reports in the past, but my recent concern is recent lower customer service issues. I have emailed directly and thru the web site and have less then stellar service. Actually none. And all I am trying to get is a score card accessory cover ???

Bought a X9 Carbon year and a half ago and instantly using it would just spin in circles. Contacted Batcaddy and the did send me a replacement unit. Fast forward year and a half and about 40 rounds in, the left motor grinds and stopped working, now the unit again only goes in circles. Been over two weeks now trying to contact Batcaddy and no one is replying. Voice calls tell you to go submit a ticket, but tickets are not getting answered.

I bought a 4XR bat caddy from Golf Caddy canada Oakville Ontario & after 1 1/2 seasons the tires come of the wheel rim. I was told by Golf Caddy service to just glue them back on. After cleaning tire & rim & putting on a recommended glue it lasted 20 games. & came off. New tire is. $45 & wheel with tire is nearly $100. Would not buy or recommend Bat caddy or Golf Caddy Ontario to friends.