Sreerag S.
Reliable and Great Customer Service
Reliability is number 1, the payouts may be slightly lower than other brokers, but the customer service is very helpful so I don't earning slightly less.

FenexPoints | The Trusted Marketplace for Airline MilesAt FenexPoints, we make it simple, safe, and fast to turn your unused airline miles into real money.Whether you’re sitting on a stash of United, Delta, American, or another program’s miles, we offer competitive payouts with zero hassle. Our platform is designed for transparency—no hidden fees, no vague promises. Just a clear price per mile and an easy process that gets you paid fast.We’ve built FenexPoints on trust and experience. With thousands of transactions completed and a deep understanding of airline loyalty programs, our team knows the ins and outs of the industry better than anyone. From identity verification to account safety, every step is handled with care to protect both you and your miles.💸 Sell your miles with confidence🔒 Safe, secure, and reliable process⏱️ Fast payouts, often same dayJoin thousands of savvy travelers who’ve turned their miles into money with FenexPoints.
Fenex Points (basistravel.com) has 110 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Showing 107 reviews with 5 stars · Clear filters
Sreerag S.
Reliability is number 1, the payouts may be slightly lower than other brokers, but the customer service is very helpful so I don't earning slightly less.
Nik
100% Trusted. Customer service is awesome, they have an accurate timeframe The representative is very helpful to give information that you need.
Bran
I recently had the pleasure of using Basis Travel for my upcoming flight, and I must say, they exceeded my expectations. From the moment I reached out to them, they were incredibly communicative and responsive. They promptly provided me with the status of my flight, giving me peace of mind and allowing me to plan my trip accordingly. Not only that, but their efficiency and speed were truly impressive. With their assistance, I was able to navigate through the airport smoothly and board my flight without any hassle. The convenience they offered allowed me to relax and enjoy my journey in style. Based on my experience, I highly recommend Basis Travel to anyone in need of reliable and efficient travel services. I was thoroughly satisfied with their level of professionalism and their commitment to customer satisfaction. Rest assured, I will be a returning customer in the future.
Happy T.
Like many others I was skeptical. However, my status was granted within the time frame promised. The amount that I have saved in checked baggage fees paid for the cost of the service. Due my status, I was granted access to a lovely international lounge which would not have otherwise been available. This service has worked out well for me!
Richard B.
Let their be no doubt that this company does actions rather than just words. Given today's dubious Internet marketing/scammer gimmicks abound, these folks are top notch. I had David help me elevate my United status. The process was very straight forward. The only hiccup was answering my profile security questions which David proactively helped me with. Within a short flash of time he had accomplished the task. Now I'm officially a United 1k member 😊. The way Basistravel operates is a model in how all other online companies should operate. Job well done and thank you!!!
Othman O.
Wow! I didn’t think this would work, but it actually did! Basis got me my 1k membership without having to spend thousands of dollars on flights. I shared with my brother and it also worked for him as well. I’m not sure how they do it, but I’m grateful and a big fan!
NoyE
Quick and Great Service! I ordered my upgrade in the morning and by the evening my status had been updated on my United account. The perks even updated on my pre-existing scheduled flights. Customer service also responded pretty quick when I had a question and took care of what I needed. Looking forward to enjoy my flights.
SeanInVegas
What a professional transaction. They couldn’t be more kind and communicative!!!! Best of all they do what they say they will when they say they will. Highly recommend!!!