Fenex Points Reviews | Read Customer Reviews of basistravel.com

Fenex PointsReviews of basistravel.com

4.9110 reviews
Activities & Tours
1712 pioneer avenue, Cheyenne, Wyoming

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Fenex Points

About Fenex Points

FenexPoints | The Trusted Marketplace for Airline MilesAt FenexPoints, we make it simple, safe, and fast to turn your unused airline miles into real money.Whether you’re sitting on a stash of United, Delta, American, or another program’s miles, we offer competitive payouts with zero hassle. Our platform is designed for transparency—no hidden fees, no vague promises. Just a clear price per mile and an easy process that gets you paid fast.We’ve built FenexPoints on trust and experience. With thousands of transactions completed and a deep understanding of airline loyalty programs, our team knows the ins and outs of the industry better than anyone. From identity verification to account safety, every step is handled with care to protect both you and your miles.💸 Sell your miles with confidence🔒 Safe, secure, and reliable process⏱️ Fast payouts, often same dayJoin thousands of savvy travelers who’ve turned their miles into money with FenexPoints.

Fenex Points (basistravel.com) has 110 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: basistravel.com
Website: basistravel.com
Category: Activities & Tours
Location: Cheyenne, Wyoming
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 9% of reviews.
Latest: Most recent review: April 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Fenex Points reviews

Showing 107 reviews with 5 stars · Clear filters

haa H.
Mar 11, 2024
Great service
Great service, got help numerous times throughout the process and my upgrade was even expedited a few days prior to what I expected in accordance to a flight I had booked. 10/10!
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jameson G.
Feb 26, 2024
everything was so smooth
everything was so smooth. I have no issues with you taking care of me I would definitely recommend it.
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Emerson C.
Feb 23, 2024
Very satisfied with services will…
Very satisfied with services will recommend to do bussines quick and easy process!!!
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Joe
Feb 22, 2024
I was extremely nervous about the…
I was extremely nervous about the upgrade process but everything went exactly as stated and received my status within 1 day. Would definitely recommend
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Eric M.
Feb 18, 2024
Solid Customer Service - Delivers Promised Products
Pretty solid customer service and the transaction worked as spelled out on their website. I initiated the order, they contacted me with a question, and once the order was processed I received an invoice. Contact with the company is primarily through texting, and it sometimes take a little while to get a response - but nothing longer than 24 hours. They are currently processing another order for me, which is taking a little longer than anticipated, but I haven’t paid for it yet and am not concerned as I know they’ll follow through.
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customer
Jan 29, 2024
The order was delivered promptly
The order was delivered promptly. Great customer service.
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Brian
Jan 24, 2024
Great service
Great service, used for status upgrades twice & will definitely use again.
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Mr./ Mrs. W.
Jan 24, 2024
Fabulous company!
Basis Travel is a fantastic source for airline mileage program match benefits. They provide exactly what they offer, in a timely way, and no charge is made until the transaction is complete. They communicate extremely well, and are courteous and professional at all times. Great company!!
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