Pablo A.
Helpful and friendly support
The support person was extremely friendly and patient and answered all my questions. Even accessed my machine to show me where to click and find what I needed. Top notch!

Baselane is banking and bookkeeping that removes the mental overhead of managing finances for multi-property owners.Our goal is to support your rental business with tailored financial services, automated tools, and actionable data to save time, increase returns, and grow their rental investment portfolios.
Baselane (baselane.com) has 508 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 445 reviews with 5 stars · Clear filters
Pablo A.
The support person was extremely friendly and patient and answered all my questions. Even accessed my machine to show me where to click and find what I needed. Top notch!
Vicki B.
I’m really technically challenged. Elias was so patient with me. When I goofed up a number and we had to start all over his voice stayed calm and reassuring. He stayed with me a long time and worked everything out and made sure I understood. What a nice and professional guy!!!!
Marcus P.
The customer service was top tier! They were able to solve my problem and anticipate the ones I may face. I’ve only had to call their help desk once but if the rest of them are even least half as good as Nour was then I know I’ll be taken care of if issues arise in the future. Thanks again!
Derek G.
Elias was extremely helpful in getting us set up with our new account. His responsiveness helped us receive a wire payment the same day!
Brenda R.
Really appreciate the support and help that Elias provided to my request. Very professional, caring and kind. Thanks!
Adriane S.
Elias took the time needed to address my concerns and set my account up for me. He deserves a raise!
Veronica F.
I love it because Baselane reminds the tenants it’s time to pay and then Baselane inform the landlord that the tenant paid already. Also Baselane inform the landlord that the rent was already transferred to my external account. I still have to learn about the other program Of Baselane
J.O
Had an issue with my baselane debit card. Elias quickly helped order aand expedite a new card. Thank you, Elias!