Sarah M.
Zahraa was exceptional
Zahraa was extremely helpful and knowledgeable. She helped me immensely. She was very professional and courteous. I appreciate her very much and she made your company look good.

Baselane is banking and bookkeeping that removes the mental overhead of managing finances for multi-property owners.Our goal is to support your rental business with tailored financial services, automated tools, and actionable data to save time, increase returns, and grow their rental investment portfolios.
Baselane (baselane.com) has 508 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Internet & Software · New York, New York
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Internet & Software · Flushing, New York
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Internet & Software · brooklyn, New York
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Internet & Software · Yonker, New York
Excellent
Showing 445 reviews with 5 stars · Clear filters
Sarah M.
Zahraa was extremely helpful and knowledgeable. She helped me immensely. She was very professional and courteous. I appreciate her very much and she made your company look good.
Leo A.
Customer service is great! Looking forward to my banking relationship and all the other tools they have to offer.
drew H.
Ziad with support walked me through everything I had questions about. It was super easy. He sent me zoom link and I was able to share my screen so he could see exactly what was going on. My issues were solved in just a few short minutes. Thank you.
Chris P.
Amazing it’s difficult to change banks yet Baselane truly made it easy. My tenants loved the friendly email and no problems
Eric T.
My prospective tenant had a problem with the tenant screening software and when I called for support, I was immediately talking to a competent profession that quickly escalated and got the issue resolved within 24 hours. Been using Baseline for rent collection for about a year and so far so good too.
Herbert L.
I want to share my journey with Baselane, a platform I've trusted and used for nearly two years. It’s more than just a tool for real estate investors to track rent payments—it's a reliable banking partner. I especially appreciate the exceptional service from Larissa L and her team, who always go above and beyond whenever I need assistance. As a former real estate professional turned private money investor, I have full confidence in Baselane to handle my finances and transactions with security and care.
Jeana
After lots of research and comparison, I switched to Baselane for our short term rental business bookkeeping and banking. The software is solid. The AI rules can be more robust as they continue to improve. My experience with their customer service has been great. It's awesome to see they truly care about customer feedback and take action promptly.
Jeff
I’m a medium-sized landlord managing finances for 75 tenants, and I find the software intuitive and easy to use. It’s efficient at getting things done, especially with rent collection and other parts of the leasing process. I would highly recommend it to anyone who needs help streamlining these tasks, even if they aren’t very familiar with property management tools.