Barnett CrossbowsReviews of barnettcrossbows.com

Disappointment is an understatement for what I experienced. I placed an order on line and not only did they not even attempt to respond or send me the correct part they ceased all contact with no explanation. The contact number listed on their site is useless, and if one does get through there are only two options available, press zero to request a call back or leave a message which I am sure gets deleted. It is a shame that a well known company has declined like it has. I will never purchase another product from this con company ever again. They couldn’t get a shipment of a 27 dollar part correct let alone anything substantial. Their silence is deafening which supports what I am experiencing. Pathetic customer service is a kind phrase for their nonsense. They say they will respond to on line request within 24 hours, well it’s been 72. Now I have to see if I can get somewhat of a refund because I am certain they have no intention of rectifying their mishandling of my order. I promise/swear this is not the end!!!

I am vary disappointed in this product just bought it didn’t come with the handle had to reach out to the company they sent a new one in the mail then I went out to use it and the limb cracked so reach back out got told to send the hole thing in had to go spend more money to get the right size box to ship it back out just got it back in the mail and they didn’t even give me the foot holder dam hand crank is so loud that it not even funny I would rather just have my money back then this junk and that sad to say bc grew up on using Barnett products miss almost all of bow dealing with this crap like dam they could have dose something to at lest compensated for all the hassles and money all ready spent

I am not one to be negative, but against what others have told me about Barnett Crossbows. I bought a hypertac 430 last year. I did harvest a few deer last year with it. That being said I took it to our local bow shop and found out the string is frayed due too cams and my limb was cracked. Said he's ran into this problem and that Barnett is difficult to get ahold of. I also bought a Raptor last weekend, and the string exploded. Now I'm down two crossbows. I also should have read reviews.

Barnett is the worst company i have done business with. I wouldn't buy anything from them and I will not use their products again. They send their products without hardware and instructions then promise after promise to send it and don't.

Bought 1 out of Walmart not 3 weeks old didn’t used 1 time snapped in half now I went to back to Walmart 3 weeks later sorry we can’t exchange it for another 1 money flushed down the toilet do not buy this is pure garbage.

Bought a new Barnett bow, didn’t realize the paint was messed up down the hand grip due to the packaging design, sent email after email, never heard anything, when I did it was “send your address” and never heard back, I called and finally got through, they want me to send it in to get it wrapped, will get it in 30 or so days… nope, the cost of the bow was to icy for a paint defect, the customer service sucks there, I’ll move on to a different company

I bought a new Barnett Hyper Raptor 410 from Academy Outdoors in Atlanta during the Christmas / New Years Holidays. Drove back to Miami and put it together as the instructions. It has a problem in the trigger mechanism and it will not lock into place. It took 2 people to jerk on the cable while 1 held the bow down to get it to lock and the it will not fire as the trigger is locked . I have reached out to them and at first after several e mails i got a response but now nothing. I would not buy a crossbow or anything from them .

They do not stand behind their product and are ABSOLUTELY impossible to get on the phone. Do not buy if you want service after the sale!!! Purchased a youth bow and QR code said it could be switched for left handed shooter. Turns out it can't and they want to send a cheaper smaller bow as replacement. I even offered to pay for upgrade and the ignored