Customer
Very very poor
I ordered the led in car light kit without being told it was on back order before I ordered so now I have to wait 2 weeks and that's before even being shipped which will be another week so very disappointed.
LED Bar Lighting focuses on providing exceptional levels of customer service throughout the entire buying experience. We understand customer satisfaction doesn’t just mean answering phone calls or providing a fast shipping process, but much more. We believe to achieve “Real” customer satisfaction every project, situation or problem needs to be treated on an individual basis. This allows us to offer each customer the attention and service they deserve. We value our customers and appreciate the importance of building long-lasting business relationships. We continue to evaluate and improve our customer relations, with the goal of providing the best customer service in the LED Lighting industry.
LED Bar Lighting (barlighting.com) has 136 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Customer
I ordered the led in car light kit without being told it was on back order before I ordered so now I have to wait 2 weeks and that's before even being shipped which will be another week so very disappointed.
John
purchased a large bottle display, turned it on 3 or 4 times and then the it would not light up at all. Called LED Bar Lighting and they said it may be the power supply, they sent me a new one and it still did not work. I called back and they did not want to take it back but after being persistent they agreed to take a look at it. I paid $75 to ship it back and never received my display back. They shipped it to the wrong address. They wanted me to contact ups and file a claim. I never heard back so I followed up a few months later and they finally shipped a replacement. I received the replacement and the remote doesn't work at all, so you cannot switch to different colors or used different lighting modes. I can only flip the switch on the power supply and it lights up as one color. Poor product quality and poor customer service!! Look elsewhere.
AMA
The cables that connect the strip lights to the ir box are missing from my order.
Not H.
I tried to call to fix the problem no one picked up call 2 times
Living in the D.
Your timing needs to be better with your survey.
Edward N.
The light strip did not work the red color was pink the green color was green and the blue color was pink called support and they told me to send the LED kit back and they would try to fix it but I had to pay for the shipping.