Barista Underground is listed under Coffee & Tea.
Barista Underground (baristaunderground.com) has 22 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Roderica W.
I placed an order on Nov 24 of this year 2025!! Have not received no shipping notification or anything about my order. I have reached out and no one has responded!! I’m contacting my bank to get my money back!! It’s ridiculous!!
Bill W.
I placed an order on May 7, and the company charged my credit card, but the website still shows the order "Unfulfilled" despite filling out a customer service form, and exchanging 4 emails with Adie Antonio, a customer service representative, who emailed me "i'm sorry for the delay but I have already prioritize your order and have them shipped out the products within the day." the website still shows the order "Unfulfilled."
UR R.
I visited barista Mohali aerocity washroom having false smell and his franchise behaviour is very rood he talk to clients very roodly
Jennifer B.
Our coffee shop has been a customer for nearly a year. Orders take way too long to ship, something isn’t right. Will be taking business elsewhere if this doesn’t improve. Sometimes they don’t ship for five days after they get your order? This makes no sense. They must not have the stock to ship. Not good.
Joanne
The product in my entire last order had expired in August 2024. As a coffee shop I cant use this product if it is expired. If you cant trust a company to send product that hasnt expired than you shouldnt do business with them. No phone number to call for support and just a form response that says they will circle around back to me. I thought I was dealing with a professional company with good quality control but apparently not :( UpDate: The company did end up refunded the order and also sent new product of a different brand at no cost. We are happy with the outcome.
Jennifer C.
Unacceptably Cancelled Order Without Notice & Ignored All Requests... They Refuse to Respond to Emails or Any Social Media. Continuously Spam with Worthless 5% Off Coupons via Email. This is a Tactic to Bait and Spam Your Inbox Relentlessly. ScamAdvisor's Trust Score is a Dismal 34/100 & Declining Rapidly. BEWARE OF THIS SCAM
Silver
They used a free promo offer to obtain information then cancelled the order. Complete scam company. SUPER shady business practices.
VillageChocolatier B.
First time ordering and my whole order went to a different address. I wish I had checked reviews before trying this company. There is no phone to contact anyone that that is a bad sign.
