Bareroots FootwearAt BareRoots Footwear, simplicity, craftsmanship, and sustainability drive everything we create. Every pair of shoes is designed with care to enhance natural movement and deliver a comfortable walking experience. By focusing on minimalist designs and innovative materials, we craft footwear that combines functionality with style.
Bareroots Footwear (bareroots-footwear.com) has 610 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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robyn S.
I paid $42 AUD and never received my sandals - after many many emails still no shoes and now no communication nor any refund - so so upsetting and such terrible service :(
Response from Bareroots FootwearFeb 23, 2026
Hi Robyn, We’re really sorry for the frustration you’ve experienced with your order. Please contact us at [email protected] so we can review your case and help get this resolved. Bareroots Team
Jane M.
My shoes do not fit. I have emailed many times for a return and the email bounces back. The ‘contact us’ page on their site they do not answer. I have even called them from Australia and you can only leave a message
Response from Bareroots FootwearFeb 23, 2026
Hi Jane, We’re very sorry to hear about the trouble with your order. Please reach out to us at [email protected] so we can review everything and help resolve this for you. Bareroots Team
Lynda B.
I think these people are crooks. There is no working email for returns . They list one, but it does not work. I strongly advise anyone not to buy from them.
Response from Bareroots FootwearFeb 23, 2026
Hi Lynda, We completely understand your frustration and are sorry for the inconvenience. Please email us at [email protected] so we can look into your order and assist you as quickly as possible. Bareroots Team
Annabelle B.
Edited this morning - you can see they replied to my review to email them - I did for the 10th time and it bounced again! ABSOLUTE SCAMMERS!!! DISGRACEFUL COMPANY. I’d go no stars if that was an option! They sent me the wrong item. Every email I have sent has bounced saying the email address is not operating. I have used their “contact” form also and not heard anything! Do not buy through this company as they are IMPOSSIBLE to contact!
Response from Bareroots FootwearFeb 23, 2026
Hi Annabelle, We’re sorry your experience hasn’t been smooth and want to make it right. Please contact us at [email protected] with your order details so we can review and help resolve this issue. Bareroots Team
Sue
Ordered the shoes, received them and they are too small. Emails returned undeliverable and the phone number has a lovely lady saying they do not take calls. There doesn't seem to be a way to correct this order and I will be forced to handle this issue with my bank. Too bad, they seem like nice shoes.
Response from Bareroots FootwearFeb 23, 2026
Hi Sue, We’re really sorry for the frustration you’ve experienced with your order. Please contact us at [email protected] so we can review your order and help get this resolved. Bareroots Team
Jane T.
This is ABSOLUTELY THE WORST company, DO NOT USE THEM. You won't ever get a live body to get a return authorization, they are SCAMMERS and should be shut down. Their email is not functional, you'll get a error message. This company is a SCAM!!
Response from Bareroots FootwearFeb 23, 2026
Hi Jane, We understand how frustrating this situation must be and apologize for the inconvenience. Please send us an email at [email protected] so we can review your case and work on a solution. Bareroots Team
Lucy C.
As other people have said, I was sent the wrong shoe and it is very poor quality. The online contact form has had no response and the email address provided (info@bareroots-footwear) is not able to receive emails. No doubt they will reply to this asking me to contact them on this email address that does not work. Scam website.
Response from Bareroots FootwearFeb 23, 2026
Hi Lucy, Thank you for your feedback. We take concerns like this seriously and would really like to understand what happened. At the moment, we’re unable to identify your order from this review alone. Please reach out to us directly with your order number so we can review the situation thoroughly and assist you accordingly. Bareroots Team
Vickie
They sent wrong size boots… emailed they made error, offered to correct… now can’t reach them.., want right size boots or money back… Help Vickie Pryor
Response from Bareroots FootwearFeb 23, 2026
Hi Vickie, We’re sorry your experience hasn’t been smooth and want to make it right. Please contact us at [email protected] with your order details so we can review and help resolve this issue. Bareroots Team
