Furious
Worst Customer Support ever!
Worst Customer Support ever! Do employees even work at this place? The "create a support ticket" link doesn't work on their site, if they answer the phone, it's only after an extremely long hold, and there are ZERO replies to customer emails. They shipped products to me in error, charged me, won't cooperate about a refund, and tell me that I need to pay the return shipping fee. This place is a JOKE! Don't waste your time.
Response from BareEarthMar 20, 2026
We’re very sorry to hear about your experience and sincerely apologize for the frustration this has caused. This is not the level of service we aim to provide. We understand your concerns regarding the incorrect shipment, billing, and difficulty reaching our support team. Our team would like to make this right, we will be reaching out to you to address this matter. The Bare Earth Team

