Barcode GiantReviews of barcodegiant.com

Fast delivery, everything works great.

Everything was packaged well and my items were in perfect working condition.

Prompt, wide selection, good recommendations, stay engaged with orders from quote to receipt, fair pricing, quick to respond to issues and questions

-----UPDATE 03/21/18------- Received a call from Barcode Giant within 12hrs of writing this. They are going to credit the account for the PDF Direct Licence. I appreciate that they watch these and take initiative. Going to upgrade this to 3 star for now, but will update when the credit goes through and we receive our next printer. -----ORIGINAL REVIEW------- We were in the market for a label printer. We'd never purchased one before, so I wanted to use someone who I thought should be subject matter experts. I had done a little research, so I came to them with what I thought we needed. One of the items was a $300 Zebra's PDF Direct licence because I thought we would need it based off of Zebra's site. After some back and forth, we ordered a ZD420, the licence, labels and ribbons. First, the shipping process was messy and they sent the wrong kind of ribbon. They did resolve that and got the right one to us. However, after setting up the printer I tried printing a PDF label without PDF Direct installed(because of how cumbersome the printers setup is) and it worked without issue. So, I asked our rep if we could return it, but Zebra wouldn't take it back, so therefore they wouldn't. During this time, communication was slow and I had to follow up more than once. Finally I asked if they would be willing to discount the price of another printer to keep our business, since we are looking to purchase several more label printers in the future, along with their supplies. I have not heard anything back 3 months later. This is a reflection of Zebra as well, but the printer itself has worked great after getting it setup.

This company lists their products at lower prices than they actually sell them. On their Google listing they state that there are no taxes or shipping charges. However; once we got to checkout taxes were added to the purchase, which were waved once we offered a valid resale coupon. This was no big deal, however the major deal breakers were that they stated that they could offer overnight shipping for $98.00 which we were ecstatic about. Come Monday morning we were expecting the printer to arrive. However, to our dismay they called and said overnight shipping would be an additional $2000. Now not only was our product late but we were expected to pay shipping after the fact. We asked for their default shipping option which was advertised as free on the actual product page and they stated that free shipping does not apply to this item. the best that they could do was $500 for economy shipping. Needless to say we cancelled the order and will not be doing business again. Avoid Barcode giant and Barcode discount like the plague.

Simple to place order and timely updates.

It was a pleasure to do business with Barcode Giant. Everything turned out great the card reader scanner, price, and shipping were all on point. Thank you very much. I certainly appreciate it.

I had no problems making the purchase on the web page and the staff was quick to respond inquiries about my order. Received what I order in good conditions and fast.