Barcode GiantReviews of barcodegiant.com

Products are as advertised and they often have things I can't find anywhere else. It was upsetting that I couldn't get my web order to process and when I called to order they charged more than what I would've paid online!

The ordering process was more complex than expected. The product was delivered timely and as expected. The Cost was competitive.

The shipment of the items was very poor ..

I was not happy when my orders were delayed due to tax exempt status and I was not notified. After 10 days I enquired about my orders and I was told that it is held because of tax exempt status, but there was nothing wrong with my tax exemption status. My customer was unhappy and I was disappointed Perry Prasad

Three stars because shipment confirmation indicate tracking number not available but if you immediately chat with support they will give you the tracking number. Tracking info should be included in every shipment confirmation.

Online ordering doesn't offer "order status" featuring. Most recent order didn't include tracking and was a drop shipment making it difficult to know if the order was delivered. The customer service was OK, however it was again difficult to get order status or tracking until after the order was delivered. Tried using the "CHAT" feature and there was never anyone who responded to that. There's no feature to set up online accounts so you can track past orders and reorder again.

Purchased a printer through the website which was not a problem at all. However we purchased the 2 day shipping because of a need to have it arrive sooner. It took about 4 days to arrive and the shipment was split. They did refund some of the shipping cost but still caused an inconvenience due to the delay.

Purchased a printer and had to return due to incompatibility. Return process is slow and refund received was not the total amount paid. Also, did not receive a notification of credit from the company. Tech Support did not have information on various types of cables.