David Y.
Bansal travels inc is a total scam
Bansal travels inc is a total scam, this was the worst travel experience of my life. I initially booked a round trip reservation from LA to Amsterdam with delta and paid an extra $200 because delta said that would give me the option to change my return ticket date for little or no additional fees. When I decided to end my trip early and book a return ticket the confirmation email I received from delta led me to call bansal travels. The bansal agent informed me that delta had lied and I’d have to pay bansal travels $500 to book a ticket home the next day. This stick-up was only the begging. The next day at the airport they informed me that I had no ticket and refused to let me board the plane. I was stranded in the airport for an agonizing 6 hour and was eventually forced to buy another return ticket for the following day for $920! In total because of bansal travels gross incompetence and negligence i lost roughly $2k when you factor in the additional hotel, food and cab fare expenses i was forced to incur due to my extended stay in Amsterdam. I couldn’t get anyone from bansal travels on the phone for hours because their number was conveniently disconnected. When i eventually did get someone from bansal travels on the phone they said there’d been a glitch in the system preventing delta from receiving the message that I’d purchased a ticket, whatever that means. They didn’t refund me anything and just gave me the usual run-around and said their supervisor would call me back. Of course no supervisor ever called me back and adding insult to injury their 1855-209-2214 was conveniently disconnected when i called back the next day. As you can see from the other terrible reviews here I’m far from the only victim of bansal travels. They’re just a bunch of crooks who belong in jail. Stay away from them and avoid a fleecing.



