Fair was closed in December 2022.
Bank with Fair (bankwithfair.com) has 62 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Raul
App barely works and the company is unresponsive
Response from Bank with FairOct 4, 2022
We have not heard of anyone having issues with the FairPay mobile app recently. Make sure you are using the most recent version, and contact customer support via our website with any issues as they are very responsive to all inquiries. Thank you.
Bear
I havent got to use the account I cannot log in
Response from Bank with FairSep 13, 2022
Did you contact member support for assistance logging in to your account? https://www.bankwithfair.com/about/contact-us or call 844-333-3107
Michael P.
Bankwithfair customer service followed up with me to make sure my request was completed.
customer
Great communications
Kelly A.
I used promo code SB50 during signup. It was forthcoming as it stated "You will receive a deposit of $50 after you fund your Wealth Building Account with a minimum of $100 and maintain that balance for 30 consecutive days." No problems. I am also earning 4% interest. I also like that it has the ability to temporary suspend your debit card. Thanks again.
Kyle H.
App is horrendous to use. If you start a transfer the transfer takes forever going in or out. Way longer than a couple days. What's the most annoying is you'll schedule a transfer and then it doesn't show up in pending after a day. It's just gone. I tried to transfer money to Fair and nothing transferred at all. I had to call in to make sure the transfer was even going through as only they could see it. The first transfer worked. Second one did not for some reason and the app doesn't show anything so at this point I'm out. If the app doesn't work well and the layout is garbage then I'm not going to move my savings to your account. Just doesn't give me a warm and fuzzy feeling when I can't see where my money is in the process. I also can't ever seem to call anyone. Everytime I click call customer service in the app it says nobody is available no matter what time it is. Closing my account today.
Response from Bank with FairAug 17, 2022
Kyle - sorry to hear about your frustrating experience. A future version of the app will show pending transfers. Also, when in the app, on the customer service screen, the "Speak with us" function doesn't work yet, but at the bottom of the screen is our 800 number which customers can click to call. We are aware of these issues and are working to address them, but certainly understand your frustration.
Quincy C.
How long does it take to get significant income in wealth spending account? I got very little dividends distributed within the last two months. I am disappointed in the outcome of monthy dividends. Is the chart on the site monthly or yearly investments? Please explain. Thanks for your time and consideration
Response from Bank with FairAug 7, 2022
Quincy - I think you are confusing the account balance (which is the amount of money you personally deposited, plus any earned dividends - shown at the bottom of the chart) with the dividend payment (the amount you earn monthly - shown at the top left of the chart). The Wealth Building Account pays a 4% annual dividend (or annual percentage yield / APY). The chart indicates "Your first year's dividend" in the upper left corner. This is the dividend you receive based on your balance (bottom of the chart, labeled My Account Balance). Your monthly dividend distribution is your balance X 4% divided by 12 months. If your account balance is $1000 for an entire month, you will receive a dividend payment of $3.33. The second month your balance will be $1003.33 and you will receive a slightly higher dividend because your balance has increased. It continues to compound in this way. If you deposit $10,000 your monthly dividend will be $33.33 the first month. The rate is the same for all customers. The higher your balance, the more income you will receive. Please contact customer service with further questions or refer to https://www.bankwithfair.com/terms-of-service#wba-terms
Benjamin D.
Great Customer Service
