Fair was closed in December 2022.
Bank with Fair (bankwithfair.com) has 62 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 4 reviews with 2 stars · Clear filters
Jay
Wealth Building Account has paid consistently at 4% interest but otherwise it has been a poor experience. I have experienced lots of problems signing on and receiving the email/text codes. Costumer service agents have poor spoken English and speak too fast on top it. And their spoken manners are on the rude side. Money transfers take forever and you are severely limited with the amount. Overall it has been a less than stellar experience.
Anonymous
The % yield is good. The app experience and website experience are poor. Should not take 5 days to transfer funds from banks into the app and vice versa
Bear
I havent got to use the account I cannot log in
Response from Bank with FairSep 13, 2022
Did you contact member support for assistance logging in to your account? https://www.bankwithfair.com/about/contact-us or call 844-333-3107
Kyle H.
App is horrendous to use. If you start a transfer the transfer takes forever going in or out. Way longer than a couple days. What's the most annoying is you'll schedule a transfer and then it doesn't show up in pending after a day. It's just gone. I tried to transfer money to Fair and nothing transferred at all. I had to call in to make sure the transfer was even going through as only they could see it. The first transfer worked. Second one did not for some reason and the app doesn't show anything so at this point I'm out. If the app doesn't work well and the layout is garbage then I'm not going to move my savings to your account. Just doesn't give me a warm and fuzzy feeling when I can't see where my money is in the process. I also can't ever seem to call anyone. Everytime I click call customer service in the app it says nobody is available no matter what time it is. Closing my account today.
Response from Bank with FairAug 17, 2022
Kyle - sorry to hear about your frustrating experience. A future version of the app will show pending transfers. Also, when in the app, on the customer service screen, the "Speak with us" function doesn't work yet, but at the bottom of the screen is our 800 number which customers can click to call. We are aware of these issues and are working to address them, but certainly understand your frustration.
