Antoinette B.
They will get you Hopes up
Played a little then decided to add money I liked the games...I hit for $100. I've been verified. My issue is you can't withdraw I've tried my bank card ,my cash app and I play other games like modo and luckyland and a few more I and I'm always able to withdraw no problem.. Bankrolla says my bank did approve it when I know for a fact they have with modo, luckyland, even both pulsz platforms..
Response from BankrollaOct 16, 2025
Hi there, Thank you for taking the time to share your experience. We completely understand how frustrating it can feel when a redemption doesn’t go through as expected. Please note that we successfully process redemptions to debit cards on a regular basis without any issues. However, in rare cases, a decline may occur on the provider’s side. When that happens, our team always reaches out to assist or help you submit the redemption request again to ensure it’s completed. We’d love to take another look at your specific case. Please reach out to our support team directly and we’ll make sure it’s resolved as quickly as possible. With Love Bankrolla Team