BankrollaReviews of bankrolla.com

I requested a redemption from Bankrolla 7 days ago, and I still haven’t received it. Their site clearly promises 24–48 hour processing, but it’s been almost a week with no payout. I’ve contacted live support multiple times, and every rep gives me a different answer — none of which are accurate or helpful. There’s zero consistency or transparency about when I’ll actually get my money. It’s really frustrating when a platform claims fast redemptions but doesn’t follow through. I can’t recommend Bankrolla until they start honoring their stated processing times and providing real support instead of excuses.

Update: It’s been a week and I have messaged this site multiple more times, begging them to close my account. I have received no response and my account is still open. I have a gambling problem and they’re refusing to respond or close my account - this is illegal!! There is always suppose to be tools for responsible gaming. We need to get a group together to file a class action lawsuit, this is not ok!!! Asked them 4 days ago to close my account permanently because I have a gambling problem. Didn’t close my account and I blew another $900! Totally illegal because I expressed to them that I have a gambling problem. Stay away!!!!

I have submitted over 15 dcocuments that BankRolla requested and i keep getting the run around. This is ridiculous. They say it takes 12-24 hours to redeem but that’s definitely not true. This is crazy!!!

I currently have about $2,300 worth of Sweeps Coins in my account on Bankrolla.com, and attempting to cash out has been nothing short of a nightmare. Despite my account being fully verified, the site continues to create new roadblocks to delay or deny my withdrawal. Here’s what has happened so far: Initial Verification – My account was already verified, but when I initiated a withdrawal, I was asked to provide additional documentation, which I complied with. Selfie Rejected – All documents were accepted except a selfie with my ID because my eyes were closed. While I understand the need for a clear photo, it was clearly me, and all other documents were approved. Still, they insisted on another selfie—this time with my eyes open. Lost ID, Got a New One – Unfortunately, I had recently moved and lost my wallet, so I had to go to the DMV to get a new ID. I kept Bankrolla informed of every step and provided a selfie with my temporary (interim) ID right after getting it. Updated Address – I also needed to update the address on my account. They requested a bank statement with my new address, which I provided immediately. New Excuse – Despite submitting a selfie with my new interim ID (a valid government-issued document with an issue date clearly shown under the expiration date), they rejected it again. Now they claim they can't verify the selfie because the interim ID doesn't meet their standards, even though it’s legally valid and the issue date is plainly visible. They also asked for confirmation from the DMV about when my interim card was issued, even though the document already shows this. It feels like they are moving the goalposts every time I comply with their requests. I understand that verification is important, and I’ve done everything on my end to comply, even going out of my way to get a new ID and keep them in the loop. But this process has dragged on unnecessarily, and it’s starting to feel like they’re just trying to avoid paying out legitimate winnings. Unless this is resolved soon, I can’t recommend Bankrolla.com to anyone. A sweepstakes casino should have a fair and reasonable withdrawal process, especially for verified users with legitimate claims. Until they prove otherwise by honoring my payout, I’d strongly caution others against using this site. If this gets resolved, I’ll update my review. But as of now, I feel like I’m being scammed.

Redemption has been pending for nine days when site says it processes redemptions in 12 to 24 hours. Support is attentive but has a different story each day about redemptions being delayed. I was told last conversation that I’d be paid this week. Let’s see if that happens. If so, I’ll do a positive update.

Don't ever deposit here they are smooth ripoffs no bonus just loses

This place is a complete scam! I had a small redemption of 100$ an at first they gave me every excuse an tried to make the verification process just terrible. Then I finally get approved an redeem an it's been 5 days an I still have received anything an they have literally BLOCKED ME from talking to someone threw there live chat options! So I have to email them to where they completely blame my bank an say its ok them but my bank has checked an tried open an investigation but bankrolls won't provide a transaction number for it to be traced I just keep getting ignored. If anyone if thing about playing on here if you win beware that you probably won't receive it!

Don’t offer AMOE. how are they even operating without offering this as a “sweepstakes”? The nature of their operation is to offer envelopes. No wonder why states are banning sweepstakes, thanks to shady and unethical sites like this.