Dr H.
mistake jeopardized my banking accounts
I have been a long time customer of the Bank of the West in Omaha, Nebraska, however a recent bad mistake on their part makes me NOT trust this bank..I am recently retired and have been traveling to third world countries . I obtained from this bank a debit card with a small fixed amount ( I thought) and no overdraft so as to use in third world and limit my liability in case of loss or theft. I felt very confident using this card in isolated places because of the limited amount that I deposited for this card. After returning from Africa I learned that Bank of the West had tied my travel debit card accidently to my other accounts which contained considerable balances. I was told this was a mistake, however it did put my other accounts at risk for large amounts of money . I realize that the risk can be low but using banks and ATMS in third world remote countries can be risky. I was very up set and have made the decision to change my accounts to a different banking facility. I obtained this debit card for a specific reason for traveling and limit my liability. This bank failed to provide what was requested and jeopardized my other accounts. Seems to me a very unprofessional and mistake prone bank.... Changing... Dr Holcomb