Bank of the WestReviews of bankofthewest.com

Someone stole my identity From my employers and my name was and lied on and tooken advanage of works refused to talk to me

My mother-in-law had a loan with them, when she purchased a trailer. She always paid her bills on time and was never late or short. Then she passed away, and she still owed them but that’s not on us, she was the only one in that contract and now they are coming after us even though they took the trailer back (after offering it to us for $9,000 and we turned it down) along with most of her belongings and now they want us (that has absolutely nothing to do with this bank) to pay $7,000. I rather pay a lawyer a crap load of money before I give a penny to this rip off bank. 🤷🏻‍♀️

This bank is the worst bank I have ever dealt with. They really don’t care about their customers whatsoever. If you don’t like have credit or money then this is the bank for you. They will hit you up with fees and will not let you know anything about it. They just turn you in to the credit union. If you can avoid this bank do so at all costs.

They did not even hear me out before shutting down my online banking and charging me fee after fee after fee. I was faithful for a long time

I received one of the $7.20 checks from the $600 million settlement by Facebook in the biometrics privacy lawsuit. Checks are issued by BMO/Bank of the West. My bank bounced the check, saying that it could not locate the BMO account the check was issued on. I called the lawsuit settlement facilitator, and they issued another check drawn on BMO. Note that the check number of the second check was was about 400,000 digits higher than the original check. Today I went to my bank, showed them the paperwork from the first check being bounced (for which I was charged $12 by my bank) and they told me they could not guarantee that the second check would not also bounce. So I called BMO, and went to funds verification. The automated system told me the routing number is OK and the account number is OK, but the check number is not. Then I talked to humans at BMO and they told me they can't even verify a particular check by number, which makes one wonder why the automated system asks for check numbers. When I got past the first idiot to some other problem resolution person, I had to start the story from scratch and he hung up on me.

Bank of The Mess! OMG! How could they agree with a crap hole like BMO? Hideous idiousness.

I was happy with my loan I received back in 2017, however they merged with another bank BMO. My credit score dropped because without warning they closed my account. I am not happy about it. I made all my payments on time and always early. Why did they close my account that was still in good standing? My loan has not yet been paid off and I still have a balance of 10 more payments. I worked very hard to raise my credit scores and now this. I’m hoping when the new creditor reports to the credit bureau it will reflect all the payments that were made on the account along with the payments to the new reporting company. It should also reflect the loan was transferred. I feel it is unfair that our credit scores drop because of a closed account that was transferred.

Ok, now I’m scared as I read thru these comments I realize I’ve been scammed. I recently got approved for an rv loan thru bank of the west and its has been a nightmare from day one. My most recent and first payment was all paid towards interest, even though I didn’t choose that option, nor did I have the option. I’ve been on the phone 3 times this week to try to find a solution with no luck. They say they’ll call me back and never do. I don’t know what to do at this point. I’ve had an 800+ credit score most of my adult life and now this crap. This is just one of the many problems I’ve had in the short time I’ve been with them.