BandsOffAdsReviews of bandsoffads.com

Their customer service is absolutely terrible. It can definitely be a lot better and improved. I would’ve gave them a 2 star because the content was somewhat acceptable for what I needed. However, the ad they provided and scrip wasn’t compliant with Meta which then led to my account getting permanently disabled. I would’ve thought this company and their team would check their scripts to ensure compliance before typing it out and sending the ad to the customer but no, this isn’t apart of their procedure. I hope they implement this soon as well as a better support team for communications. I have received any confirmations about my order. No updates on what stage it’s in. I haven’t received anything! This is still ongoing from August 17th when the order was placed. It’s currently September 6th with nothing resolved. They can definitely be a lot better until they fix those things they will not have my money. Hopefully they improve soon. Be wary of your decisions. Here was my order number for reference: #A973D9F2

Scam! I ordered 3 videos the videos were HORRIBLE, had a lot of back and forth to get the modifications needed done. On top of that they charged me more than they should and have promised a refund 3 weeks ago then completely dissapeared. I have emailed them over 10 times with 0 replies. What a dissapointment. Not even sure how this is legal.

If you don't want to get scammed, don't use Bandsoffads, you should use Fiverr by yourself. I am extremely disappointed to leave this negative review for BandsOffAds. My experience with their service has been an absolute nightmare. I placed an order with BandsOffAds on Jun 23, 2024 for their 3 UGC Advertisements, paying in full upfront. They have shared certain information but omitted some compulsory delivery details, and despite multiple attempts to reach out over *15 days*, my inquiries have been completely ignored. I have received zero replies. When I finally sent a firm request for a refund due to their failure to fulfill the order, I still did not receive any response. This level of abysmal customer service is simply unacceptable. I cannot recommend their service to anyone. Based on my experience, it is clear that they are entry level in doing this to omit major delivery information, and the level of customer service they provide proves that they do not value their customers. Avoid BandsOffAds at all costs - your time and money will be better spent elsewhere.

False advertising. They advertise as VIP receive video is 24rs, as soon as you pay a pop up appears saying 24-48hr. Change your advertisement or get more staff. Average quality work. Go to Fiverr there’s loads of people on there who do better work. They guys they use are from there as well. Save your money!

Too slow, better offers out there! 5 days for 2 simple revisions on a video. Whoever does the video editing doesn’t listen I used them for 3 months to really test and every time the videos come back with some kind of issue that then takes another 48-72 hours for them to fix If you’re in a rush to run a campaign maybe consider them if you have a spare week or so go ahead. Outside of that, don’t bother their vip package is expensive then paying on top for of that for content is a waste of money. You can get better quality and faster return times from people on Fiverr. They advertise as 24hr return time but as soon as you pay for a new order a pop up appears saying 24-48hrs, the simple fix get more staff.

Horrible do not get

They gave me a subpar ad video and I am good with that, but what I am not good with is the fact that you cannot cancel your subscription once you start, DO NOT SUBSCRIBE TO THIS COMPANY

Feels like a scam! No communication, complete radio silence! Where is my order and why is everyone ignoring me?! I have sent THREE messages via their website chat, I have also sent 5 messages on the order chat. I purchased the order on the 7th. I sent the product to you on the 11th. I have not heard ANYTHING back from you since then. NOTHING at all. No response, no email and no messages? What is happening? I feel like I’ve been scammed? I spent $300!!