Bandicam Company Reviews | Read Customer Reviews of bandicam.com

Bandicam CompanyReviews of bandicam.com

3.9204 reviews
Internet & Software
Irvine

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Bandicam Company

About Bandicam Company

"Bandicam Company" develops and distributes Bandicam and Bandicut.Bandicam Screen Recorder is very popular game and screen recording software which makes it possible to record a certain area on a PC screen, or a program that uses the DirectX/OpenGL graphic technologies. Bandicut Video Cutter is super-fast video cutting software which allows users to trim parts of video quickly while keeping the original video quality."Bandicam Company" also provides Capture Library (Bandicam SDK) and Video Library/SDK which are used in major game companies such as Nexon, Tencent, Ubisoft etc.

Bandicam Company (bandicam.com) has 204 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: bandicam.com
Website: bandicam.com
Category: Internet & Software
Location: Irvine
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Bandicam Company reviews

204 approved reviews, newest moderated first

customer
Oct 7, 2026
The website is easy and quick
The website is easy and quick. Email response times are also very quick
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Arkadi
Oct 3, 2026
I am very pleased with the service and…
I am very pleased with the service and the software. It is a high-quality product, and I enjoy using Bandicam. As of now, this program stands out as the best in terms of quality across many parameters. A huge thank you to the developers and the customer support team!
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Snow R.
Oct 3, 2026
Good Good Good
Good Good Good
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Douglas S.
Oct 3, 2026
Terrible
Terrible! I was a permanent user of Bandicam for years. Today I noticed there was an updated new version. So I paid the update price of $26. But I was prevented from opening the new version and I can no longer use my legacy version.For some reason I was told I was trying to use it on too many computers, when I have only had one computer since 12/2024 I need either help to install the new version or to revert to my original.
Response from Bandicam CompanyOct 6, 2026
Hello Douglas, Thank you for being a loyal user of Bandicam for years, and we are sincerely sorry for the frustration and inconvenience this update issue has caused you. As you only use a single computer, you should not be encountering this error. To help us resolve this for you as quickly as possible, please send an email to our support team at [email protected] with a screenshot of the error message you are seeing along with your purchase details. Our technical team will prioritize your inquiry to verify your license status, fix the error, and help you get the updated version up and running smoothly right away. We deeply apologize for the trouble and appreciate your patience while we make this right for you. Best regards, The Bandicam Team
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Rick
Sep 30, 2026
Bandicam est un logiciel simple à…
Bandicam est un logiciel simple à utiliser, tout en offrant une lerge gamme d'options aux utilisateurs. Et la nouvelle version intègre des fonctions avec l'intelligence artificielle. Je recommande chaudement !
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John H.
Sep 28, 2026
WHAT CAN I SAY
WHAT CAN I SAY, JUST THE BEST, EASY TO USE.
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Markus K.
Sep 20, 2026
License upgrade support and whole…
License upgrade support and whole service was smooth and could use my own language as well... The satisfication continues as a long time software user.
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Joseph R.
Sep 17, 2026
locking me out of the new version I…
locking me out of the new version I just purchased with a statement I have the app on two computers .. the old version was on my desktop and laptop, but that laptop is NO MORE .. so I have Bandicam and Bandicut ONLY on my desktop .. please fix this ASAP
Response from Bandicam CompanySep 18, 2026
Hello, We apologize for the confusion regarding your license. With a 1-PC license, you can simply re-enter your existing serial key on your desktop to activate it again. To clarify how our license system works for future reference: - Moving to a new PC: Simply uninstall the software from the old computer before installing it on the new one. - Automatic Deactivation: If a 1-PC license is registered on a second computer without uninstalling it from the first, the original registration is automatically deactivated to prevent dual usage. Since your laptop is no longer in use, entering your serial key on your current desktop will restore your full license right away. If this resolves your issue, we would be truly grateful if you would consider updating your review. If you still encounter any trouble, please contact us at [email protected], and we will help you immediately! Best regards, The Bandicam Team
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