BAM Wholesale PartsReviews of bamwholesaleparts.com

Wow. Completely useless pre-sales from customer service!

Was sent parts that didn’t fit. Their website said they would. Returned the parts and received $125 less than the sale. Restock fee and shipping cost were not refunded. Customer service is horrible. Excuses and runaround. I don’t recommend this vendor for purchasing parts.

Paid $50 for “overnight shipping” from BAM Wholesale Parts. Apparently “overnight” is just a decorative word on their checkout page, because the order did not arrive overnight. When I asked about the charge, they hid behind fine print in their website policies saying shipping time is not guaranteed and handling time still applies. So basically: you can pay extra for “overnight shipping,” but that does not mean your order will arrive overnight. Then customer service decided to get rude and told me I “clearly did not bother to read.” I’ve attached the screenshot because honestly, their response says more about this company than I ever could. Save your $50. Their “overnight shipping” is misleading, and their customer service is worse.

They sent the wrong parts and then refused to refund me my money! I tried to return but they refused. Then they stopped responding at all and sent a final, insulting message. DO NOT BUY from this company! They only care about the sale, NOT the customer!

This company is terrible in every way. From shipping to customer service to backing its services/products. Steer clear of them at all costs - any potential savings is not worth the cost and hassles.

As a retired servicemember, professionalism, communication, and accountability are values I respect — unfortunately this company failed to meet any of them. I received an official notice stating my order had shipped, complete with tracking information. Then, without warning or justification, the order was cancelled. The explanation provided (“unable to capture funds”) directly contradicted the earlier confirmation of shipment. The communication chain was inconsistent and misleading. The company claims they emailed multiple times, though no such messages were received on my end. This has left me questioning the reliability of the entire operation. I am currently waiting on the refund they stated has been processed. Until this is resolved, I cannot recommend this company to anyone seeking dependable service.

I bought a part with OEM part number. They sent me wrong part which I didn't need. They said the product which I need was not produced by Toyota anymore. Even not asking me they choosed another part and sent me. I couldn't explain them you don't have right to send me another part before asking me and if you don't have that exact part you have to refund money back. Don't buy from them!

Their site states returns at no cost to the customer. That is not the case . Requested a return and response was the item matched my vin number . I requested return label again and stated their site states returns at no cost to customers. They sent me an address and stated I had to pay for the return.