BambooHRReviews of bamboohr.com

BambooHR has transformed our company! The platform is so user-friendly, and the customer service is unmatched.

BambooHR has been a great product for our organization. The design allows for ease of use by all team members and the online Help Centre is a great resource to assist in set up and ongoing modifications to the system. We really appreciate the quick turnaround to more complex questions through the Help Desk. The Help Desk team is solutions oriented and certainly timely in their responses.

Very user friendly platform, easy to log time off requests and export the data to excel along with tracking employee salaries and info.

Overall, BambooHR has been very helpful for a HRIS tool. However, there is still some manual processes with onboarding, transfers, and off-boarding. It seems that the offboarding tasks do not get triggered within the workflow like the onboarding ones. I also wish there was more integration with other platforms for background checks and benefits administration.

BambooHR is a broad-spectrum HR solution: reasonably good at everything but not the greatest for most things. However, it is much better to have an integrated suite than to have multiple very specialized platforms, both from a cost and a usability perspective. All in all, we love the product! Their support is top-notch, as is their product management. Most of the new features are things that make us happy ;)

Down here, in our company, BambooHR is our HR lifeline. Personally, I've been logging my hours, slapping on my travel deets, and snagging days off – all just through this platform. No need for pesky emails or playing phone tag.

I've used Bamboo in a number of organisations and I can only assume they fired all of their software developers in the year 2000 because the interface and features are what I'd expect from that era. One-to-ones are a good example. This is a critical activity within HR to loop after people, yet one-to-ones are displayed in a table with narrow columns AND IN REVERSE ORDER. Who the hell though that was a good idea?

My HR Director initiated contact with BambooHR and after reviewing the product I (HR Manager) decided to contract with them. I executed the contract, I used my credit card for monthly service dues. My HR Director terminated employment with my company shortly after. Within weeks of executing our agreement, we decided to terminate this agreement prior to implementation. We had invested over $6k and the sales rep and implementation specialist stalled and would not stop charging my card, told me that my former supervisor would have to approve the termination (knowing she was gone!!), stalled some more and said the CEO of the company would need to terminate the contract. We are talking an international company with a CEO who does not engage in matters like this. They would not allow the VP of Global HR to terminated this contract, not the CFO, and all the while continued to charge monthly services fees (thousands $$$) waiting on a termination letter from a former employee or the CEO. In good faith I entered an agreement with them. I executed the document and was unable to terminate the contract. As the executer of their agreement, I should have had authority to engage and disengage. I cannot in good faith ever recommend a company with such deviant business practices and steer all of my collogues and friends completely away from them based on this experience. The experience happened in from December 2022 and well into 2023.