Baloo LivingReviews of balooliving.com

I bought this blanket because I sleep hot and thought it would be a good fit for me. I got the 15lb smaller size which was too small. Exchanged it for the next size up which was the right size for me. Gave it a good try. Wanted to love it. My feet kept getting cold, and my body too warm. My wife had a different (cheaper) blanket that she had been using and loving so we switched for one night just to try. She had the same experience as I did with the Baloo blanket. And her blanket was much, much better than the Baloo blanket for literally 1/4 the price! I was warm but not too warm. My feet weren't cold. The weight helped me sleep. So.. I sadly made the decision to contact Baloo to return it but they informed me since I had previously exachanged it for a different size that I could no longer return it, even though I have had the blanket in my possession for less than a month! If you order this blanket, PROCEED WITH CAUTION and make extra sure that you are getting the size you need.

was in the midst of paying for an item via paypal, only to realise that the price then suddenly changed to add on £78 postage - no way! be beware before you hit "confirm order"

I purchased a white weighted throw from Baloo Living. When it first arrived, I was impressed by the high quality packaging, and beautiful blanket. It looked well made with soft cotton fabric. I have never tried a weighted blanket previously, but was keen to try it, in the hope it would improve my sleep quality. After giving it a try on multiple occasions, I found it disturbed my sleep. It was difficult to move about or turn over in the night due to the weight. Also, I’ve just been advised to not have weight on my chest, due to a medical condition, which makes using the blanket difficult. So I decided, that unfortunately, I would have to return the blanket. I contacted Baloo to arrange a return (why don’t they just make life easier for the customer, and include a free return label???), and they emailed a few options, including offering approx half the money back in the form of store credit and to keep the blanket; or to return the blanket and they will issue a return postage label, but take £12.50 off the refund to cover the return. I’ve opted for the return, but five days later, haven’t heard back from them, so have no way of progressing the return. When emailing on 21 Feb, to chase a response on the return, I did not receive an automated response letting me know it’s Presidents Day in US that day (despite what Baloo’s response says below). I must say, I am really not impressed that they make it so difficult to return. For a premium brand such as Baloo Living, I would expect them to take care of their customers, and include free returns, that are no quibble and easy to initiate. It’s clear, they really don’t want you to return your blanket. I was truly hoping to love my weighted blanket and for it to make a positive impact on my sleep, but it sadly wasn’t the case. But I am left with a bad taste in my mouth after experiencing how difficult it is to return the blanket. I’m a UK customer, so I don’t know if this makes a difference. But I have sent numerous emails, and still no return label; this has taken up a huge amount of my time and energy, and resentfully, I will have to pay £12.50, for the privilege of this hideous returns experience. When Baloo did finally issue the return; they refunded the incorrect amount; hence more emails on my part to resolve AGAIN. I would suggest you are cautious ordering from this company unless you are certain these blankets will work for you.

I thought this blanket would be a lot better and help me sleep throughout the night and help with my anxious mind but just bought an overpriced blanket...