BallsgamegiftReviews of ballsgamegift.com

I would give minus 20 if I could. I ordered a neon LED sign that was supposed to have the Philadelphia Eagles stadium in neon lights. They sent me a college football stadium in Columbus OHIO and it even says OHIO STADIUM on it. When I tried to get a corrected version sent to me - they told me I'd have to pay $20 in shipping despite the fact that their website says they will replace items at no cost to the buyer if it the item is incorrect due to their error. Also the quality of the sign is crap. DO NOT BUY from this place. Shipping takes forever and it's not worth the money for what you get. I didn't do my research as I should have. I am out almost $90 and have a crappy sign that I can't even use.

Less than zero......product is not as advertised. I wish I had read reviews before I ordered from this company. Lesson learned.

Both my husband and I ordered the same item at two different times in December 2024. Neither order has been received. Attempted contact multiple times with Ballsgamegift and was told to be patient, the item is in transit. I have requested a refund but have not received a response.

If I could leave 0 stars I would. I ordered 2 whiskey bottles and a candle. For starters when the whiskey bottles arrived, I was very disappointed in their appearance. It was nothing like they showed on their website. The candle was not in the package. When I reached out to the company they said they would mail me a new one. It never happened. They asked me to send them a letter from UPS stating that the candle never arrived, I did. UPS said the second tracking number they gave me was not even attached to my address. The company said I should have notified them that I moved. I didn’t. All of this started in December and now it is almost March. The last response I got from them was that the tracking information said it did arrive and that I needed to go talk to UPS. Customer service is no help and just gives you the run around. It is almost as if they do not keep track of correspondence and no one knows what is going on or what has already been done. I have never been this disappointed by a customer service representative. Do not waste your money buying something from this company!

False advertising the product is nothing like the picture they show. Terrible customer service. Worse product ever. I'll never order from here again. They scammed me.

I wish I had read the reviews before purchasing from this company. I ordered two whiskey glasses and two coasters as a Christmas gift on 12/21, understanding that they would not arrive before Christmas, and I was okay with this. The whiskey glasses arrived along with 4 pairs of women's socks/footies. I have no idea why the socks were included, other than maybe to offer additional packaging and protection. The etching on the glasses was nice, but the glasses were smaller than most whiskey glasses and the quality appeared to be from one of the local dollar retailers. Don't get me wrong, I love these retailers, but normally wouldn't choose them for a gift. I waited a week or so, and inquired about the coasters and was provided a shipping number that didn't exist, and was asked to wait a few days. I waited then I emailed again, and received the same message with the shipping tracking number. I waited a few more days and asked for a refund, and they replied that the order had been delivered. I did receive a partial order that contained the whiskey glasses, but not the coasters and I explained this. I am hoping for a refund for the coasters. I will never purchase from them again!

Very low quality product. Logo on glasses was a completely different color than decanter. I can't use the items but in order to get reasonable refund customer must pay for return shipping. Would NOT recommend purchasing from this seller.

This is a scam, I ordered for Christmas with express shipping on 12/4/24 & today is 1/29/25 & I have still not received. No phone number to call only email, so to my emails they keep putting me off. Save your money