Anni C.
I ordered a set for my mom on September…
I ordered a set for my mom on September 25th and I still have no email of it shipping. I emailed but have yet to receive a response even though it says 24h response. There’s also no where to cancel my order and get my money back. I’m not impressed!!
Response from BallsgamegiftOct 16, 2026
Dear Customer, We sincerely apologize for the frustration and inconvenience this has caused. After checking your order, we found that the order information had been sent to you via email. We’re sorry for any confusion or inconvenience. We understand your concerns about the shipping update and the delayed response to your previous email. We truly appreciate your patience and apologize for falling short of your expectations. If you have any further questions or need additional information, please feel free to email us at [email protected]. We’ll be happy to assist you.



